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Beginner

Unable to Log in to Prime GUI 3.4

Hi Guys

I have Installed the latest version of cisco prime 3.4 using the ova file on ESXI 6.0, however after the initial configuration i am unable to login via the web GUI. 

 

1. The web GUI Loads

2. I've tried all the usernames and passwords i used when installing it via the CLI 

3. I receive the message, authentication failure 

4. I can login to the CLI with no problems at all 

 

Any suggestions? is there a default username and password for it 

CCNA R&S
Everyone's tags (2)
1 ACCEPTED SOLUTION

Accepted Solutions
Beginner

Re: Unable to Log in to Prime GUI 3.4

Here is the Solution : Once i reset the root password i was able to login using the Root credentials 

 

 

 

 

 

Changing Passwords

To change the password for a Prime Infrastructure user account, follow these steps:


Step 1 Start Prime Infrastructure server by following the instructions in the “Starting Prime Infrastructure Server” section.

Step 2 Log into Prime Infrastructure user interface as a user assigned to the SuperUsers group.

Step 3 Choose Administration > AAA to display the Change Password page.

Step 4 Enter your old password.

Step 5 Enter the new password in both the New Password and Confirm New Password text boxes.

Step 6 Click Save to save your changes. The password for this user account has been changed and can be used immediately.


 

 

Changing the Root User Password using CLI

To change the password for a root user using the command-line interface, follow these steps:


Step 1 Log into the system as administrator.

Step 2 Using the command-line interface (CLI), enter the following commands:

VMNCS/admin# ncs password ?
ftpuser Modifies ftp username and password
root Modifies root user login password
 
VMNCS/admin# ncs password root ?
password Modifies root user login password
 
VMNCS/admin# ncs password root password ? <password>
<WORD> Type in root user login password (Max Size - 80)

 

 

 

 

 

https://www.cisco.com/c/en/us/td/docs/wireless/prime_infrastructure/1-3/configuration/guide/pi_13_cg/manag.html#95440

CCNA R&S
3 REPLIES 3
Enthusiast

Re: Unable to Log in to Prime GUI 3.4

You can change or add GUI usernames via the CLI

configure terminal
username admin password plain role admin

to create a new account just replace the "admin" with your account name

Beginner

Re: Unable to Log in to Prime GUI 3.4

Thank you for the reply, 

 

I have tried this and still doesnt work, i have done this before as well and i remember this was the same case

CCNA R&S
Beginner

Re: Unable to Log in to Prime GUI 3.4

Here is the Solution : Once i reset the root password i was able to login using the Root credentials 

 

 

 

 

 

Changing Passwords

To change the password for a Prime Infrastructure user account, follow these steps:


Step 1 Start Prime Infrastructure server by following the instructions in the “Starting Prime Infrastructure Server” section.

Step 2 Log into Prime Infrastructure user interface as a user assigned to the SuperUsers group.

Step 3 Choose Administration > AAA to display the Change Password page.

Step 4 Enter your old password.

Step 5 Enter the new password in both the New Password and Confirm New Password text boxes.

Step 6 Click Save to save your changes. The password for this user account has been changed and can be used immediately.


 

 

Changing the Root User Password using CLI

To change the password for a root user using the command-line interface, follow these steps:


Step 1 Log into the system as administrator.

Step 2 Using the command-line interface (CLI), enter the following commands:

VMNCS/admin# ncs password ?
ftpuser Modifies ftp username and password
root Modifies root user login password
 
VMNCS/admin# ncs password root ?
password Modifies root user login password
 
VMNCS/admin# ncs password root password ? <password>
<WORD> Type in root user login password (Max Size - 80)

 

 

 

 

 

https://www.cisco.com/c/en/us/td/docs/wireless/prime_infrastructure/1-3/configuration/guide/pi_13_cg/manag.html#95440

CCNA R&S
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