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Hall of Fame Guru

Re: Users are facing dropping issue in guest network

Find an AP with large amount of guest dropping out and then change that.  Make sure your wireless device is connected to that AP as well so you can verify that it's actually happening.

Beginner

Re: Users are facing dropping issue in guest network

How to find it because I am not on site . I am supporting to user from remote. Any command which can help 

Hall of Fame Guru

Re: Users are facing dropping issue in guest network


@jain.manish94 wrote:

Team all 6 Ap are in channel 1. Now how to decide which should be in 1 6 11.


Good grief!

This is 2.4 Ghz!  How is anyone going to determine if 5.0 Ghz is the solution if no one is going to turn off 2.4 Ghz even for testing?  

So what other information is being held back?

Hall of Fame Master

Re: Users are facing dropping issue in guest network

I think the issue is just poor density. TX of 1 and all channels are on 1... you need to have your environment survey’d to determine proper AP/antenna placement. Your 5GHz must be even worse.
-Scott
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Beginner

Re: Users are facing dropping issue in guest network

Any command if we can check near by ap of particular one ap so that I can change tx power manually from remotely 

Hall of Fame Master

Re: Users are facing dropping issue in guest network

Here is the command:

show ap auto-rf 802.11b
show ap auto-rf 802.11a
-Scott
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Beginner

Re: Users are facing dropping issue in guest network

By these command if I found that near aps are also with same channel. Can I change the channel manually in running production

Hall of Fame Master

Re: Users are facing dropping issue in guest network

If you change the channels, the clients on the ap will drop. Make sure you have a plan and know what channels you want on what ap, then schedule your change. The big question is, what is the RSSI you see. Why don’t you post the output so we can provide better feedback.
-Scott
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Beginner

Re: Users are facing dropping issue in guest network

Ok i share some clients rssi value today. 

 

If u change 1 6 11 respectively then ?

 

Because in 2.4 ghz they are showing channel 1

Hall of Fame Master

Re: Users are facing dropping issue in guest network

It’s not client rssi but the output from the command so we can see how the one AP hears the others.
-Scott
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Beginner

Re: Users are facing dropping issue in guest network

 
Beginner

Re: Users are facing dropping issue in guest network

Team Plz help me after changing band of one ap into 5ghz . Mobile user are not connecting with guest ssid.

Beginner

Re: Users are facing dropping issue in guest network

Rssi value is -56 -62 like this

Beginner

Re: Users are facing dropping issue in guest network

I run this below command

Show ap auto-rf 802.11b

 

AP 00:13:5f:56:e0:90 slot 0..................  -88 dBm on  11 (10.252.1.4)

    AP 00:13:5f:57:00:70 slot 0..................  -79 dBm on   1 (10.252.1.4)

 

What does means of -88 and -79 ?

Hall of Fame Master

Re: Users are facing dropping issue in guest network

That is the signal that AP hears from the nearby aps. Seems to be pretty sparsely deployed. Closer to zero “0” the stronger the signal.
-Scott
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