Power cycling a 5508 wireless LAN controller shouldn't have any impact on NCS. The best source of accurate information will be the logs.zip file that would come from running the command
backup-logs 06282013 repository
That's going to cause all the logs for NCS to be backed and zipped up, and the copy put over on the repository. Once you have that, you can unzip it, and the place to start would be the hm-0-0.log file. That's the log of the Health Monitor service that watches over everything and tells the other services like the database, FTP/TFTP servers and such to kick off, and logs what those services do when told to kick off. Based on which service isn't behaving, you'd check the log for that service for more details of why that service isn't behaving.
Hi, My customer wants to Download a report of users with MAC addresses who logged in June 2020. He is using PRTG but that Server is not connected with WLC. What we need to do to achieve this goal? Thanks in advance. Regards,Waqas
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Hi All,We have 9100 AP trying to join on 9800 WLC. When AP try to join controller it gives below error Sending Join request to 172.16.31.66 through port 5254Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP state: Join(5)Discarding msg CAPWAP...
Hello, I hope somebody has a solution for the issue I am facing. I have 2 WAP150's, both with firmware 220.127.116.11, and I am not able to save a specific change. Under Wireless > Radio > Advanced Settings > Legacy Rate Sets I can unselect ra...