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WLC - Best Practices For Restoring After Network Crash

Hi,

Last week we had one of our 6807XL crash on Thursday 10/10. As we were troubleshooting the issue with the 6807XL, we noticed some issues with WLC not coming back up correctly after the crash. We want to review the best way to recover or diagnose issues going forward with WLC. Currently we have been rebooting both sides of our WLC cluster, if we experience any issues, but is this the best procedure? Any information would be greatly appreciated.

Thanks,

2 REPLIES 2
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Re: WLC - Best Practices For Restoring After Network Crash

If something is wrong, raise a TAC Case.
Rising star

Re: WLC - Best Practices For Restoring After Network Crash

There were two good sessions of Wireless troubleshooting at CLMEL:

https://www.ciscolive.com/global/on-demand-library.html?search.event=ciscoliveanz2019&search.event=ciscoliveanz2018&search=wireless#/session/1506627285732001xtap

and

https://www.ciscolive.com/global/on-demand-library.html?search.event=ciscoliveanz2019&search.event=ciscoliveanz2018&search=wireless#/session/1531763071849001VjBm

 

These might help point you in the direction of what logs and show commands to capture. But as Leo said if you are having issues log a TAC case.

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