WLC Guest Network Mobile Device Browser

[dan.letkeman]

Hello,

We are having some odd issues with people using there blackberry's and iphones on our guest network.  Most of the time they can connect, but when they launch there browser it doesn't always bring up the authentication page, and just says network lost.  If they get past that, and the login page comes up and they authenticate they get some kind of key store message.  If they cancel that they can browse the web but most sites seem to switch from wifi to the mobile network and then they are not using the wifi, just the mobile network.

Is there some kind of security issue with the third party certificate we use?  Why would the browser switch back and forth from wifi to mobile networks?

This behavior is not seen when one of these devices connect to a secure WLAN in our network.

Thanks,

Dan.

[Elliott Shawd]

When connecting a laptop to your guest WLAN, is the same issue experienced where the web auth comes up intermittently or does it come up 100% of the time?

[dan.letkeman]

It always worked 100% of the time with a laptop.  I just upgraded the controller software to the latest 6.x version and it seems much better on the mobile devices now.

Dan.