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AP541N drops all clients

As I posted about in the other AP541N thread about degraded performance, mine did a strange client disconnect last week. It dropped all authenticated clients, but they all thought they were still connected. A quick disable/enable of the wireless card on the laptop would get the computer back on the AP.

This same thing happened again today.

Device information and configuration:

Device: AP541N

H/W: V01

S/W: 1.9.1

Wireless: Channel 11, Key Refresh: 0, WPA Personal, TKIP

Log shows all the clients authenticating earlier in the day.

Hours later, I get a rash of:

Jun 21 10:30:43     info     hostapd     The wireless client with MAC address xx:xx:xx:xx:xx:xx had an authentication failure.
Jun 21 10:30:13     info     hostapd     The wireless client with MAC address xx:xx:xx:xx:xx:cc had an authentication failure.
Jun 21 10:30:13     info     hostapd     The wireless client with MAC address xx:xx:xx:xx:xx:bb had an authentication failure.
Jun 21 10:30:13     info     hostapd     The wireless client with MAC address xx:xx:xx:xx:xx:aa had an authentication failure.
Jun 21 10:30:13     info     hostapd     The wireless client with MAC address xx:xx:xx:xx:xx:zz had an authentication failure.
Jun 21 10:30:13     info     hostapd     The wireless client with MAC address xx:xx:xx:xx:xx:yy had an authentication failure.
Jun 21 10:30:13     info     hostapd     The wireless client with MAC address xx:xx:xx:xx:xx:xx had an authentication failure.
Jun 21 10:30:13     info     hostapd     The wireless client with MAC address xx:xx:xx:xx:xx:cc had an authentication failure.
Jun 21 10:30:13     info     hostapd     The wireless client with MAC address xx:xx:xx:xx:xx:bb had an authentication failure.
Jun 21 10:30:13     info     hostapd     The wireless client with MAC address xx:xx:xx:xx:xx:aa had an authentication failure.
Jun 21 10:30:13     info     hostapd     The wireless client with MAC address xx:xx:xx:xx:xx:zz had an authentication failure.
Jun 21 10:30:13     info     hostapd     The wireless client with MAC address xx:xx:xx:xx:xx:yy had an authentication failure.
Jun 21 10:30:13     info     hostapd     The wireless client with MAC address xx:xx:xx:xx:xx:xx had an authentication failure.

Followed by:

Jun 21 10:30:43     info     hostapd     wlan0: STA xx:xx:xx:xx:xx:cc IEEE 802.11: deauthenticated due to inactivity
Jun 21 10:30:43     info     hostapd     The wireless client with MAC address 00:1b:77:94:dd:89 had an authentication failure.
Jun 21 10:30:43     info     hostapd     wlan0: STA xx:xx:xx:xx:xx:bb IEEE 802.11: deauthenticated due to inactivity
Jun 21 10:30:43     info     hostapd     The wireless client with MAC address 00:18:de:4c:fd:26 had an authentication failure.
Jun 21 10:30:43     info     hostapd     wlan0: STA xx:xx:xx:xx:xx:aa IEEE 802.11: deauthenticated due to inactivity
Jun 21 10:30:43     info     hostapd     The wireless client with MAC address 00:13:e8:f9:c9:f5 had an authentication failure.
Jun 21 10:30:43     info     hostapd     wlan0: STA xx:xx:xx:xx:xx:zz IEEE 802.11: deauthenticated due to inactivity
Jun 21 10:30:43     info     hostapd     The wireless client with MAC address 00:21:5d:36:3e:c4 had an authentication failure.
Jun 21 10:30:43     info     hostapd     wlan0: STA xx:xx:xx:xx:xx:yy IEEE 802.11: deauthenticated due to inactivity
Jun 21 10:30:43     info     hostapd     The wireless client with MAC address 00:16:6f:10:fb:9f had an authentication failure.
Jun 21 10:30:43     info     hostapd     wlan0: STA xx:xx:xx:xx:xx:xx IEEE 802.11: deauthenticated due to inactivity

Cycling the wireless switch on my laptop yields:

Jun 21 10:33:41       info       hostapd       wlan0: STA xx:xx:xx:xx:xx:xx WPA: group key exchange completed
Jun 21 10:33:41     info     hostapd     The wireless client with MAC address xx:xx:xx:xx:xx:xx has been successfully authenticated.
Jun 21 10:33:41     info     hostapd     wlan0: STA xx:xx:xx:xx:xx:xx WPA: pairwise key exchange completed (WPAv1)
Jun 21 10:33:41     info     hostapd     wlan0: IEEE 802.11 STA xx:xx:xx:xx:xx:xx associated with BSSID xx:xx:xx:xx:xx:dd
Jun 21 10:33:41     info     hostapd     wlan0: IEEE 802.11 Assoc request from xx:xx:xx:xx:xx:xx BSSID xx:xx:xx:xx:xx:dd SSID MYAPSSID
Jun 21 10:33:39     info     hostapd     wlan0: IEEE 802.11 STA xx:xx:xx:xx:xx:xx deauthed from BSSID xx:xx:xx:xx:xx:dd reason 4

I changed the channel from 11 to 9, and started having this occur like mad. I've got it at 3 now. It was odd, as last week, this only happened once early in the week, and was fine for the rest. Same thing this week as far as it happening early in the week.....

1 Accepted Solution

Accepted Solutions

Thank you, Chris. I have notified the engineering teams. Your feedback will deifinitely help

us with a permanent solution.

Stephanie

View solution in original post

20 Replies 20

success2006
Beginner
Beginner

Thanks for your e-mail. I am on vacation and will respond on my return. If you need help in my absence, please call the office at 215-968-7577. Peter.