WAP321 disconnecting through few minutes.

alexzbs1914 · ‎03-06-2015

Hi to all,

I have WAP 321 and I have connections problems. I connect two laptops to the AP and connection lost through few minutes. I ping 8.8.8.8 and IP of the AP and the result is:

Fri 03/06/2015 15:59:57.34 - [ Lost = 1 (100% loss)]
Fri 03/06/2015 16:00:52.37 - [ Lost = 1 (100% loss)]
Fri 03/06/2015 16:03:08.38 - [ Lost = 1 (100% loss)]
Fri 03/06/2015 16:03:46.39 - [ Lost = 1 (100% loss)]
Fri 03/06/2015 16:06:12.46 - [ Lost = 1 (100% loss)]
Fri 03/06/2015 16:06:23.53 - [ Lost = 1 (100% loss)]
Fri 03/06/2015 16:15:09.72 - [ Lost = 1 (100% loss)]
Fri 03/06/2015 16:15:58.67 - [ Lost = 1 (100% loss)]
Fri 03/06/2015 16:18:57.73 - [ Lost = 1 (100% loss)]
Fri 03/06/2015 16:23:13.85 - [ Lost = 1 (100% loss)]
Fri 03/06/2015 16:29:40.98 - [ Lost = 1 (100% loss)]
Fri 03/06/2015 16:31:56.05 - [ Lost = 1 (100% loss)]
Fri 03/06/2015 16:46:55.40 - [ Lost = 1 (100% loss)]
Fri 03/06/2015 16:51:01.48 - [ Lost = 1 (100% loss)]
Fri 03/06/2015 16:55:38.60 - [ Lost = 1 (100% loss)]
Fri 03/06/2015 17:06:41.85 - [ Lost = 1 (100% loss)]
Fri 03/06/2015 17:09:33.90 - [ Lost = 1 (100% loss)]

I read a lot of topics with similar problems and I have made the following settings:
    Bandwidth Utilization : Disabled
    Radio > Channel : Fixed to 6
    Radio > Legacy Rate : Disabled 1, 2, 5.5
    Upgrade Firmware to v1.0.5.3
    LAN > Networks > Only use WPA2

I use the lattes firmware 1.0.5.3.

I attach the diagnostic.txt if you find something wrong, please let me know.

Best Regards,

Saurav Lodh · ‎05-19-2015

https://supportforums.cisco.com/discussion/10838856/disconnection-problem-wap4410n

alexzbs1914 · ‎05-21-2015

Hi Saurav,

I cant find solution on this link, want do you mean?

boayers · ‎05-21-2015

Hello I am Patrick with Cisco Small Business Support

I read your diagnostic file and there is a section where it state a received signal strength indication (RSSI) of 0dBm indicating no connection. I would recommend that you try an isolation test where you separate the AP from other 2.4GHz devices to narrow down the issue. Also you may want to try channels other than 6 due to possible crowding from other devices on that channel.

Software such as inSSIDer can help you analyze Wi-Fi signals in your area and determine the ideal channel for your AP to be using. I hope this is of use to you.

http://www.techspot.com/downloads/5936-inssider.html

Best,

Patrick Ayers