08-14-2018 12:16 AM
I configured guest for my captive portal on my clustered WAP371s. It worked but I had a problem when you roamed. Every time I roamed or switched WAP371s it would flash up the captive portal screen. Is there a way around this? What are the key settings I should be looking for?
09-18-2018 02:51 AM
Dear Customer,
Your issue requires a more extensive troubleshooting. Please open up a service request by choosing your local contact number here: https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html
09-20-2018 08:12 AM
My units are out of support. Are you saying if I have guess captive portal so you have to enter a password for access working then using captive portal with clustered WAP371 units that if I roam I should not see another captive portal screen pop up requiring access again as I change from 1 WAP371 unit to another one?
09-20-2018 08:15 AM
Dear Lee,
Your units are not out of support. Please send me a private message with your Cisco ID and the serial number of one access point and I will make sure you get contacted. Thanks.
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