My name Eric Moyers. I am an Engineer in the Small Business Support Center.
I am sorry to hear that you are experiencing this issue.
Which radio on the WAP371 are you trying to connect to, 2.4 or 5? Which Signal, G, N, AC?
If this does not improve your issue, please call our support center and open a case so that one of our engineers can work directly with you.
http://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html
Eric Moyers
.:|:.:|:. CISCO | Cisco Presales Technical Support | Wireless Subject Matter Expert
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