09-12-2018 02:31 PM
-i have a issue that my WAP571 get unresponsive occationally..... Cutting the power, and the following restart solves the situation, but are there a better solution for this issue?
I downloaded the support log and i found this line in every chrashdump i the file:
do_page_fault() #2: sending SIGSEGV to process - insmod(PID=1130)
pc = c00cbc90, lr = c00cbc40
09-18-2018 02:34 AM
Dear Customer,
What is the firmware version you are currently running on the access point? What is the power source?
Either way, please go ahead and open up a service request with us so we can look closer into this issue: https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html
09-21-2018 08:37 AM
Currently running 1.0.1.12 as active firmware. The AP is powered by a SB-PWR-INJ2.
10-16-2018 01:37 AM
Dear Customer,
In case you haven't done so already, please update to the latest image here: https://software.cisco.com/download/home/286286192/type/282463166/release/1.0.2.6?i=!pp
10-20-2018 01:27 PM
Already upgraded to 1.0.2.6. I now suspect that it is my RV325 router causing the issues...
10-24-2018 01:59 AM
Dear Customer,
Please go ahead and open a service request with us by using your local access number: https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html
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