Solved: 1142N-N-K9 Wireless AP not registering

Anthony Fitzgerald · ‎05-15-2012

Hi,

We've recently installed 3 1142N APs into our wireless network replacing 1242AGs. I put the same config as i would for the 1242AG

lwapp ap hostname Wireless AP1

!

lwapp ap ip address xxx.xxx.xxx.xxx xxx.xxx.xxx.xx

!

lwapp ap ip default-gateway xxx.xxx.xxx.xxx

!

lwapp ap controller ip address xxx.xxx.xxx.xxx

I also used the same IP's and APs names on the new APs.

The new APs haven't registered. I then thought that I should delete the 1242 APs out of NCS as maybe there's a conflict with using the same IP and Names but with the new APs having different MAC address.

I deleted those APs then shut down the ports the APs were connected to so as to give them a chance to re-register. But those APs haven't registered at all.

These are the first 1142Ns we've used is there any other configuration i need to do besides what i've done??

I would greatly appreciate any advise you may have.

Thanks

Anthony

Rob Huffman · ‎05-15-2012

Hi Anthony,

This is just a thought here, but wouldn't you need AIR-LAP1142N-E-K9 (E = ETSI) for Ireland? Instead

of AIR-LAP1142N-N-K9. Could be a Country Code config violation.

Cheers!

Rob

"Everything is broken" - Bob Dylan

View solution in original post

Leo Laohoo · ‎05-15-2012

NAME: "AP1140", DESCR: "Cisco Aironet 1140 Series (IEEE 802.11n) Access Point"

PID: AIR-LAP1142N-N-K9 , VID: V06, SN: FGL1553S0ZJ

Configured Country............................... IE - Ireland

I agree with "Smooth" Rob here.

The output of your "sh version"/"sh inventory" and "sh sysinfo" has nailed the cause of your WAPs not joining your WLC. Your WLC and your WAPs do not have the same regulatory domain. Your WAP is for Austrlia and New Zealand (regulatory domain "N") while your WLC is configured for Europe (regulatory domain "E").

For more information about different country's regulatory domain, kindly refer to Wireless LAN Compliance Status (updated 30 March 2012).

View solution in original post

Leo Laohoo · ‎05-15-2012

Please post the output to the following commands:

1. WLC: sh sysinfo;

2. WAP: sh version;

3. WAP: sh inventory

Anthony Fitzgerald · ‎05-15-2012

1. WLC: sh sysinfo;

2. WAP: sh version;

3. WAP: sh inventory

1.

Cisco IOS Software, C1140 Software (C1140-K9W8-M), Version 12.4(23c)JA3, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Compiled Tue 18-Oct-11 14:52 by prod_rel_team

ROM: Bootstrap program is C1140 boot loader

BOOTLDR: C1140 Boot Loader (C1140-BOOT-M) Version 12.4(23c)JA3, RELEASE SOFTWARE (fc1)

CS-3-LWAPP-EAtrium3-CH06 uptime is 31 minutes

System returned to ROM by power-on

System image file is "flash:/c1140-k9w8-mx.124-23c.JA3/c1140-k9w8-mx.124-23c.JA3"

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

cisco AIR-LAP1142N-N-K9 (PowerPC405ex) processor (revision B0) with 98294K/32768K bytes of memory.

Processor board ID FGL1553S0ZJ

PowerPC405ex CPU at 586Mhz, revision number 0x147E

Last reset from power-on

LWAPP image version 7.0.220.0

1 Gigabit Ethernet interface

2 802.11 Radio(s)

32K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address: 28:94:0F:D6:D8:1B

Part Number : 73-12836-04

PCA Assembly Number : 800-33767-04

PCA Revision Number : A0

PCB Serial Number : FOC15497ENT

Top Assembly Part Number : 800-33775-0

3

Top Assembly Serial Number : FGL1553S0ZJ

Top Revision Number : A0

Product/Model Number : AIR-LAP1142N-N-K9

Configuration register is 0xF

2.

NAME: "AP1140", DESCR: "Cisco Aironet 1140 Series (IEEE 802.11n) Access Point"

PID: AIR-LAP1142N-N-K9 , VID: V06, SN: FGL1553S0ZJ

3.

(WiSM-slot7-1) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.

Product Name..................................... Cisco Controller

Product Version.................................. 7.0.220.0

RTOS Version..................................... 7.0.220.0

Bootloader Version............................... 4.1.171.0

Emergency Image Version.......................... N/A

Build Type....................................... DATA + WPS

System Name...................................... CS-3-WISM-1-Mgnt

System Location..................................

System Contact...................................

System ObjectID.................................. 1.3.6.1.4.1.14179.1.1.4.4

IP Address....................................... XXX.XXX.3.10

System Up Time................................... 44 days 23 hrs 55 mins 35 secs

System Timezone Location.........................

Configured Country............................... IE - Ireland

Operating Environment............................ Commercial (0 to 40 C)

Internal Temp Alarm Limits....................... 0 to 65 C

Internal Temperature............................. +32 C

--More or (q)uit current module or to abort

State of 802.11b Network......................... Enabled

State of 802.11a Network......................... Enabled

Number of WLANs.................................. 11

Number of Active Clients......................... 298

Burned-in MAC Address............................ 00:07:0E:18:F4:20

Maximum number of APs supported.................. 150

Also below is what AP is displaying when i consoled on to it.

*May 15 11:00:00.044: status of voice_diag_test from WLC is false

*May 15 11:00:10.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: XXX.XXX.3.13 peer_port: 5246

*May 15 11:00:10.000: %CAPWAP-5-CHANGED: CAPWAP changed state to

*May 15 11:00:10.756: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: XXX.XXX.3.13 peer_port: 5246

*May 15 11:00:10.757: %CAPWAP-5-SENDJOIN: sending Join Request to XXX.XXX.3.13

*May 15 11:00:10.757: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN

Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)

*May 15 11:00:12.022: %CAPWAP-5-CHANGED: CAPWAP changed state to CFG

*May 15 11:00:12.028: %DTLS-5-ALERT: Received WARNING : Close notify alert from XXX.XXX.3.13

*May 15 11:00:12.028: %DTLS-5-PEER_DISCONNECT: Peer XXX.XXX.3.13 has closed connection.

*May 15 11:00:12.028: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to XXX.XXX.3.13:5246

*May 15 11:00:12.070: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY

*May 15 11:00:12.121: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down

*May 15 11:00:12.121: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down

*May 15 11:00:12.131: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset

Cheers

Rob Huffman · ‎05-15-2012

Hi Anthony,

This is just a thought here, but wouldn't you need AIR-LAP1142N-E-K9 (E = ETSI) for Ireland? Instead

of AIR-LAP1142N-N-K9. Could be a Country Code config violation.

Cheers!

Rob

"Everything is broken" - Bob Dylan

Leo Laohoo · ‎05-15-2012

NAME: "AP1140", DESCR: "Cisco Aironet 1140 Series (IEEE 802.11n) Access Point"

PID: AIR-LAP1142N-N-K9 , VID: V06, SN: FGL1553S0ZJ

Configured Country............................... IE - Ireland

I agree with "Smooth" Rob here.

The output of your "sh version"/"sh inventory" and "sh sysinfo" has nailed the cause of your WAPs not joining your WLC. Your WLC and your WAPs do not have the same regulatory domain. Your WAP is for Austrlia and New Zealand (regulatory domain "N") while your WLC is configured for Europe (regulatory domain "E").

For more information about different country's regulatory domain, kindly refer to Wireless LAN Compliance Status (updated 30 March 2012).

Anthony Fitzgerald · ‎05-16-2012

Thanks Guys,

It does seem that we were sent the wrong APs by our supplier. Have just checked the records and we did order

AIR-LAP1142N-E-K9.

Time to get back to them and give them an ear full!

Thanks again very much appreciated.

Anthony

Leo Laohoo · ‎05-16-2012

Thanks for the ratings.

Rob Huffman · ‎05-16-2012

Hi Anthony,

Good stuff here It always helps if you receive what you've ordered correctly

Leo + 5 for directing us to the proper outcome here! It's nice to work on a thread with you

after such a long time. You ROCK my friend!

Cheers!

Rob

"Everything is broken" - Bob Dylan

Leo Laohoo · ‎05-16-2012

Thanks "Smooth" Rob. It's a pleasure collaborating with some of the experts (like you) because I do learn a lot.

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