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1702 failing to join 9800-CL

mphoban001
Beginner
Beginner

Hello,

I've got almost 400 1702is that I plan on migrating from a 7510 Flexconnect running 8.2.166.0 to a new 9800-CL running 17.1.1s.  I have successfully migrated over almost 200 1832s with no issue.  The 1702s download the config (twice), join the controller, than immediately disjoin. Any help would be greatly appreciated.  Below is the output from console on the 1702:

 

PRST-VBL MED Init complete - filesys added: https
cisco AIR-CAP1702I-B-K9 (PowerPC) processor (revision A0) with 376814K/134656K bytes of memory.
Processor board ID FCW2105N2LH
PowerPC CPU at 800Mhz, revision number 0x2151
Last reset from power-on
LWAPP image version 17.1.1.29
1 Gigabit Ethernet interface
2 802.11 Radios

32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 00:6B:F1:CD:00:68
Part Number : 73-16776-02
PCB Serial Number : FOC21034XYH
Top Assembly Part Number : 068-100893-02
Top Assembly Serial Number : FCW2105N2LH
Top Revision Number : A0
Product/Model Number : AIR-CAP1702I-B-K9
% Please define a domain-name first.


Press RETURN to get started!


*Mar 1 00:00:26.315: PRST-VBL Debug set from cache (0x3FF,3FF) to All
*Mar 1 00:00:26.367: PRST-VBL API Get (,4F43618,280,0xC-NMVL-?)
*Mar 1 00:00:26.395: PRST-VBL DET Lock - ok
*Mar 1 00:00:26.451: PRST-VBL DET Compare Next - YES > prst-dbg=0x3FF
*Mar 1 00:00:26.491: PRST-VBL DET Cache unlock - ok
*Mar 1 00:00:26.559: PRST-VBL API Get - ok returning "prst-dbg=0x3FF" of size 15
*Mar 1 00:00:26.627: PRST-VBL API Get (prst-dbg=0x3FF,4F43618,280,0xC-NMVL-?)
*Mar 1 00:00:26.655: PRST-VBL DET Lock - ok
*Mar 1 00:00:26.731: PRST-VBL DET Compare Next - NO prst-dbg=0x3FF <= prst-dbg=0x3FF
*Mar 1 00:00:26.799: PRST-VBL DET Compare Next - YES prst-dbg=0x3FF > prst-fls=2
*Mar 1 00:00:26.835: PRST-VBL DET Cache unlock - ok
*Mar 1 00:00:26.903: PRST-VBL API Get - ok returning "prst-fls=2" of size 11
*Mar 1 00:00:26.963: PRST-VBL API Get (prst-fls=2,4F43618,280,0xC-NMVL-?)
*Mar 1 00:00:26.991: PRST-VBL DET Lock - ok
*Mar 1 00:00:27.063: PRST-VBL DET Compare Next - NO prst-fls=2 <= prst-dbg=0x3FF
*Mar 1 00:00:27.127: PRST-VBL DET Compare Next - NO prst-fls=2 <= prst-fls=2
*Mar 1 00:00:27.195: PRST-VBL DET Compare Next - YES prst-fls=2 > prst-ver=1
*Mar 1 00:00:27.231: PRST-VBL DET Cache unlock - ok
*Mar 1 00:00:27.295: PRST-VBL API Get - ok returning "prst-ver=1" of size 11
*Mar 1 00:00:27.359: PRST-VBL API Get (prst-ver=1,4F43618,280,0xC-NMVL-?)
*Mar 1 00:00:27.387: PRST-VBL DET Lock - ok
*Mar 1 00:00:27.455: PRST-VBL DET Compare Next - NO prst-ver=1 <= prst-dbg=0x3FF
*Mar 1 00:00:27.523: PRST-VBL DET Compare Next - NO prst-ver=1 <= prst-fls=2
*Mar 1 00:00:27.587: PRST-VBL DET Compare Next - NO prst-ver=1 <= prst-ver=1
*Mar 1 00:00:27.623: PRST-VBL DET Cache unlock - ok
*Mar 1 00:00:27.691: PRST-VBL API Get - prst-ver=1 missing in the prst cache
*Mar 1 00:00:27.723: PRST-VBL STD Init cache - ok
*Mar 1 00:00:27.783: PRST-VBL MED Init complete - filesys added: tmpsys
*Mar 1 00:00:27.999: PRST-VBL STD Process - waiting on system init
*Mar 1 00:00:28.027: %SOAP_FIPS-2-SELF_TEST_IOS_SUCCESS: IOS crypto FIPS self test passed (15)
*Mar 1 00:00:28.091: PRST-VBL MED Init complete - filesys added: tftp
*Mar 1 00:00:28.147: PRST-VBL MED Init complete - filesys added: null
*Mar 1 00:00:28.659: PRST-VBL MED Init complete - filesys added: capwap
*Mar 1 00:00:28.719: PRST-VBL MED Init complete - filesys added: lwapp
*Mar 1 00:00:28.719: Registering HW DTLS

*Mar 1 00:00:29.587: Starting Ethernet promiscuous mode
*Mar 1 00:00:31.899: %LINK-6-UPDOWN: Interface GigabitEthernet0, changed state to up
*Mar 1 00:00:31.899: %LINK-6-UPDOWN: Interface GigabitEthernet1, changed state to up
*Mar 1 00:00:34.407: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 0 (4)
*Mar 1 00:00:34.523: loading Power Tables from ram:/U2.bin. Class = A
*Mar 1 00:00:34.523: record size of 3ss: 1168 read_ptr: 637C716

*Mar 1 00:00:39.719: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 1 (4)
*Mar 1 00:00:39.767: loading Power Tables from ram:/U5.bin. Class = B
*Mar 1 00:00:39.803: record size of vht: 2904 read_ptr: 637C716

*Mar 1 00:00:39.911: PRST-VBL MED Init complete - filesys added: rcpAPAVC Registering AVC licences on the AP to make sure we enable advanced PP

*Mar 1 00:00:41.027: PRST-VBL API Get (snmpboots,637D3C0,11,0x0-DEFAULT)
*Mar 1 00:00:41.055: PRST-VBL DET Lock - ok
*Mar 1 00:00:41.091: PRST-VBL DET Cache unlock - ok
*Mar 1 00:00:41.155: PRST-VBL API Get - snmpboots missing in the prst cache
*Mar 1 00:00:41.215: PRST-VBL MED Init complete - filesys added: scp
*Mar 1 00:00:41.271: PRST-VBL MED Init complete - filesys added: ftp
*Mar 1 00:00:41.419: PRST-VBL MED Init complete - filesys added: http
*Mar 1 00:00:41.615: SCHED: Ethernet Bridge Process: install watched boolean System Initialized(6364958), os:1 ah:0APAVC Protocol list already initialized.

*Mar 1 00:00:41.615: Start STILE Activation
APAVC: Succeeded to activate all the STILE protocols.
APAVC: Registering with CFT

*Mar 1 00:00:41.855: APAVC: CFT registration of delete callback succeeded
APAVC: Reattaching Original Buffer pool for system use

*Mar 1 00:00:41.987: PRST-VBL MED Init complete - filesys added: tar
*Mar 1 00:00:42.951: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to down
*Mar 1 00:00:42.951: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1, changed state to down
*Mar 1 00:00:43.655: PRST-VBL MED Init complete - filesys added: https
*Jun 1 17:10:45.127: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio0 due to the reason code 39
*Jun 1 17:10:45.127: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio1 due to the reason code 39
*Jun 1 17:10:45.139: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C1700 Software (AP3G2-K9W8-M), Version 15.3(3)JPJ2, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2020 by Cisco Systems, Inc.
Compiled Thu 13-Feb-20 09:10 by prod_rel_team
*Jun 1 17:10:45.139: %SNMP-5-COLDSTART: SNMP agent on host AP006b.f1cd.0068 is undergoing a cold start
*Jun 1 17:10:45.163: PRST-VBL STD Process - running but no timer started
*Jun 1 17:10:45.611: SCHED: Ethernet Bridge Process: remove watched boolean System Initialized(6364958)
*Jun 1 17:10:45.611: SCHED: Ethernet Bridge Process: install watched queue Soap BVI input queue(D2F6CD8), os:0 ah:0
*Jun 1 17:10:45.679: %CAPWAP-5-AP_EASYADMIN_INFO: AP Easy Admin information - EASY_ADMIN is not set, turn off easy admin service!

*Jun 1 17:10:45.679: %CAPWAP-5-AP_EASYADMIN_INFO: AP Easy Admin information - Easy Admin is not enabled, turn it off!

*Jun 1 17:10:46.215: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio0 due to the reason code 10
*Jun 1 17:10:46.435: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Jun 1 17:10:46.435: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio1 due to the reason code 10lwapp_crypto_init: MIC Present and Parsed Successfully

*Jun 1 17:10:46.603: %SSH-5-ENABLED: SSH 2.0 has been enabled
*Jun 1 17:10:46.603: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Jun 1 17:10:47.047: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up
*Jun 1 17:10:47.951: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Jun 1 17:10:47.951: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Jun 1 17:10:47.951: %LINK-5-CHANGED: Interface GigabitEthernet1, changed state to administratively down
*Jun 1 17:10:47.951: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio0 due to the reason code 10
*Jun 1 17:10:47.951: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio1 due to the reason code 10
*Jun 1 17:10:47.951: %CDP_PD-4-POWER_OK: Full power - HIGH_POWER inline power source
*Jun 1 17:10:53.547: %SOAP_FIPS-2-SELF_TEST_HW_SUCCESS: HW crypto FIPS self test passed (2-16)
*Jun 1 17:10:53.547: DPAA Initialization Complete
*Jun 1 17:10:53.547: %SYS-3-HARIKARI: Process DPAA INIT top-level routine exited
*Jun 1 17:10:54.547: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to up
*Jun 1 17:10:57.211: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address 10.20.51.21, mask 255.255.255.0, hostname AP006b.f1cd.0068

*Jun 1 17:11:03.447: Currently running a Release Image

*Jun 1 17:11:03.467: Using SHA-2 signed certificate for image signing validation.
%Default route without gateway, if not a point-to-point interface, may impact performance
*Jun 1 17:11:15.815: AP image integrity check PASSED

*Jun 1 17:11:15.823: Non-recovery image. PNP Not required.

*Jun 1 17:11:15.831: Cert ISSUER (39): cn=Cisco Manufacturing CA SHA2,o=Cisco

*Jun 1 17:11:15.859: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Jun 1 17:11:16.963: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Jun 1 17:11:16.971: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Jun 1 17:11:17.963: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Jun 1 17:11:18.199: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Jun 1 17:11:19.199: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
%Error opening flash:/pnp-saved-config (No such file or directory)
*Jun 1 17:11:25.967: %SYS-6-LOGGINGHOST_STARTSTOP: Logging to host 255.255.255.255 port 0 CLI Request Triggered
*Jun 1 17:11:26.967: %SYS-6-LOGGINGHOST_STARTSTOP: Logging to host 255.255.255.255 port 514 started - CLI initiated%No matching route to delete
Translating "CISCO-CAPWAP-CONTROLLER.winwholesale.com"...domain server (10.10.0.103) [OK]

*Jun 1 17:11:47.019: AP has SHA2 MIC certificate - Using SHA2 MIC certificate for DTLS.

*Jun 11 13:24:54.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.10.50.150 peer_port: 5246
*Jun 11 13:24:54.335: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.10.50.150 peer_port: 5246
*Jun 11 13:24:54.335: %CAPWAP-5-SENDJOIN: sending Join Request to 10.10.50.150
*Jun 11 13:24:59.335: %CAPWAP-5-SENDJOIN: sending Join Request to 10.10.50.150
*Jun 11 13:24:59.483: %CAPWAP-5-JOINEDCONTROLLER: AP has joined controller WLC_9800_Corp
*Jun 11 13:24:59.487: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
*Jun 11 13:24:59.499: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Jun 11 13:24:59.599: Starting Ethernet promiscuous mode
*Jun 11 13:24:59.647:
Note: A random mac address of 0000.0ca1.b644
has been chosen for BVI in bridge group 3 since the selected mac address
is already being used by Bridge Group 2.
*Jun 11 13:24:59.647:
Ensure that this address is unique.

*Jun 11 13:24:59.655:
Note: A random mac address of 0000.0ca1.b64c
has been chosen for BVI in bridge group 4 since the selected mac address
is already being used by Bridge Group 2.
*Jun 11 13:24:59.655:
Ensure that this address is unique.
capwap_delete_all_l2Acls_in_nacl_list:336. Deleting all L2Acls in AP config

*Jun 11 13:25:00.051: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio0 due to the reason code 21
*Jun 11 13:25:00.051: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Jun 11 13:25:00.067: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio0 due to the reason code 56
*Jun 11 13:25:00.271: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio1 due to the reason code 27
*Jun 11 13:25:00.487: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Jun 11 13:25:00.527: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to down
*Jun 11 13:25:00.535: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Jun 11 13:25:00.639: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI2, changed state to up
*Jun 11 13:25:00.647: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI3, changed state to up
*Jun 11 13:25:00.655: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI4, changed state to up
*Jun 11 13:25:00.891: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio1 due to the reason code 56
*Jun 11 13:25:01.583: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Jun 11 13:25:01.583: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Jun 11 13:25:02.007: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Jun 11 13:25:02.275: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
*Jun 11 13:25:02.287: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Jun 11 13:25:02.507: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 10.10.50.150:5246
*Jun 11 13:25:02.623: %CAPWAP-5-AP_EASYADMIN_INFO: AP Easy Admin information - EASY_ADMIN is not set, turn off easy admin service!

*Jun 11 13:25:02.623: %CAPWAP-5-AP_EASYADMIN_INFO: AP Easy Admin information - Easy Admin is not enabled, turn it off!

*Jun 11 13:25:02.643: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio0 due to the reason code 39
*Jun 11 13:25:02.643: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio1 due to the reason code 39
*Jun 11 13:25:03.007: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
*Jun 11 13:25:03.287: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Jun 11 13:25:03.299: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Jun 11 13:25:03.307: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to down
*Jun 11 13:25:03.315: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Jun 11 13:25:04.299: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Jun 11 13:25:04.307: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Jun 11 13:25:04.355: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Jun 11 13:25:04.363: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
*Jun 11 13:25:04.371: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Jun 11 13:25:05.355: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
*Jun 11 13:25:05.363: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Jun 11 13:25:05.391: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Jun 11 13:25:06.391: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Jun 11 13:25:12.687: AP has SHA2 MIC certificate - Using SHA2 MIC certificate for DTLS.

*Jun 11 13:25:12.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.10.50.150 peer_port: 5246
*Jun 11 13:25:12.395: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.10.50.150 peer_port: 5246
*Jun 11 13:25:12.399: %CAPWAP-5-SENDJOIN: sending Join Request to 10.10.50.150
*Jun 11 13:25:17.395: %CAPWAP-5-SENDJOIN: sending Join Request to 10.10.50.150
*Jun 11 13:25:17.451: %LWAPP-3-CLIENTERRORLOG: Load Reap Cfg failed, trying backup...
*Jun 11 13:25:17.475: %LWAPP-4-CLIENTEVENTLOG:
Checksum required saved version = 17.1.1.29, file flash:/lwapp_reap.cfg
*Jun 11 13:25:17.967: %CAPWAP-5-JOINEDCONTROLLER: AP has joined controller WLC_9800_Corpcapwap_delete_all_l2Acls_in_nacl_list:336. Deleting all L2Acls in AP config

*Jun 11 13:25:18.067: %LWAPP-4-CLIENTEVENTLOG: OfficeExtend Localssid saved in AP flash
*Jun 11 13:25:18.119: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio0 due to the reason code 56
*Jun 11 13:25:18.123: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
*Jun 11 13:25:18.131: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Jun 11 13:25:18.987: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio1 due to the reason code 56
*Jun 11 13:25:19.123: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Jun 11 13:25:19.151: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Jun 11 13:25:19.159: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to down
*Jun 11 13:25:19.167: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Jun 11 13:25:20.247: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Jun 11 13:25:20.247: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Jun 11 13:25:20.387: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Jun 11 13:25:21.387: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to upRename from flash:/lwapp_reap.cfg to flash:/lwapp_reap.cfg.bak failed, errorno = 2
*Jun 11 13:25:49.843: %EVT-4-WRN: Write of flash:/event.capwap done
*Jun 11 13:25:49.895: %LWAPP-3-CLIENTERRORLOG: Switching to Standalone mode
*Jun 11 13:25:49.907: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 10.10.50.150:5246
Not in Bound state.
*Jun 11 13:28:55.415: %CAPWAP-3-DHCP_RENEW: Could not discover WLC. Either IP address is not assigned or assigned IP is wrong. Renewing DHCP IP.
Not in Bound state.
*Jun 11 13:31:55.419: %CAPWAP-3-DHCP_RENEW: Could not discover WLC. Either IP address is not assigned or assigned IP is wrong. Renewing DHCP IP.

8 Replies 8

Scott Fella
Hall of Fame Guru Hall of Fame Guru
Hall of Fame Guru
I have only tried x800’s and 91x0’s which have DNA license. Your 1700’s might require you to purchase DNA license. Look at the license workflow in this link:

https://www.cisco.com/c/en/us/products/collateral/wireless/catalyst-9800-cl-wireless-controller-cloud/nb-06-cat9800-cl-cloud-wirel-data-sheet-ctp-en.html
-Scott
*** Please rate helpful posts ***

Yes you definitely need DNA licenses for the 1700s but I'm not sure that would cause this.
*Jun 11 13:25:21.387: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to upRename from flash:/lwapp_reap.cfg to flash:/lwapp_reap.cfg.bak failed, errorno = 2
*Jun 11 13:25:49.843: %EVT-4-WRN: Write of flash:/event.capwap done
*Jun 11 13:25:49.895: %LWAPP-3-CLIENTERRORLOG: Switching to Standalone mode
*Jun 11 13:25:49.907: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 10.10.50.150:5246
It all goes wrong after that rename fails. You need to see what's in that event.capwap log file and also look for any crash/core files on the flash. Presume there is enough free space on flash and you've done all the corrupted flash checks as per the field notice?
___________________________________________
TAC recommended codes for AireOS WLC's
Best Practices for AireOS WLC's
TAC recommended codes for 9800 WLC's
Best Practices for 9800 WLC's
Cisco Wireless compatibility matrix
Field Notice: FN-72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Recommended
WARNING - see CSCwd37092 Throughput degraded after upgrading to code 8.10.181.0/17.3.6 - 2800/3800/4800 series
- The fix for CSCwd37092 is now released in 8.10.183.0 and
- For IOS-XE 17.3.6 select controller model, go to IOS XE Software AP Service Pack, select CSCwd40096 17.3.6 APSP2
Field Notice: FN-63942 Lightweight APs and WLCs Fail to Create CAPWAP Connections Due to Certificate
                      Expiration - Software Upgrade Recommended
Field Notice: FN-72524 - During Software Upgrade/Downgrade IOS APs Might Remain in Downloading State
                     After 4 Dec 2022 Due to Certificate Expiration - Fixed in 8.10.183.0 and 17.3.6 APSP5 (APSP_CSCwd83653)
                     Also fixed in 8.5.182.7 (8.5 mainline) and 8.5.182.105 (8.5 IRCM) if you can't upgrade to 8.10
                     Note that 8.10.181.0 and 8.10.182.0 have been deferred (withdrawn) and are effectively unsupported by Cisco
___________________________________________
Richard R

Brian McPhillips
Beginner
Beginner

Hi,

Did you get this resolved?

 

I'm having a similiar issue, I am manually configuring a primary controller in the Aireos controller to move the APs to the 9800. I have moved some 1832s and have had to use capwap ap restart to trigger the jump. They download the software and join successfully.

 

I can't see a similiar command on the 1702, I've tried manually downloading the software and reloading. The AP reverts to the Aireos controller.

What version of 9800 are you using?  17.1.1s would not allow 1700's to join, so I had to upgrade.  Note that 1700s are not supported 17.4 or above.  

 

On a side note, 1700s on our 9800 have been nothing short of a disaster.  Issues include rebooting, disjoining the controller, trouble with associating devices, and my favorite, one-way audio issues with Cisco 8821s.  I would highly suggest upgrading everything to 1832s.

 

 

Hi I'm on  17.3.3 which looks to support them. I'm getting the CAPWAP DNS entry changed today, i will reboot one and see if that forces them across.

 

We have some new 9105s which we are using to place 1602s on the legacy controller. Sounds like we need to phase 1702s out as well!

Yes you should replace the 1702s otherwise you'll be stuck on an old version of IOS-XE on the 9800 because of them.

___________________________________________
TAC recommended codes for AireOS WLC's
Best Practices for AireOS WLC's
TAC recommended codes for 9800 WLC's
Best Practices for 9800 WLC's
Cisco Wireless compatibility matrix
Field Notice: FN-72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Recommended
WARNING - see CSCwd37092 Throughput degraded after upgrading to code 8.10.181.0/17.3.6 - 2800/3800/4800 series
- The fix for CSCwd37092 is now released in 8.10.183.0 and
- For IOS-XE 17.3.6 select controller model, go to IOS XE Software AP Service Pack, select CSCwd40096 17.3.6 APSP2
Field Notice: FN-63942 Lightweight APs and WLCs Fail to Create CAPWAP Connections Due to Certificate
                      Expiration - Software Upgrade Recommended
Field Notice: FN-72524 - During Software Upgrade/Downgrade IOS APs Might Remain in Downloading State
                     After 4 Dec 2022 Due to Certificate Expiration - Fixed in 8.10.183.0 and 17.3.6 APSP5 (APSP_CSCwd83653)
                     Also fixed in 8.5.182.7 (8.5 mainline) and 8.5.182.105 (8.5 IRCM) if you can't upgrade to 8.10
                     Note that 8.10.181.0 and 8.10.182.0 have been deferred (withdrawn) and are effectively unsupported by Cisco
___________________________________________
Richard R

I can confirm this worked once the DNS entry was changed. I had to clear the config via the old GUI to get them to move even with the primary controller configured.

Rich R
VIP Advisor VIP Advisor
VIP Advisor

Did you try doing a factory reset on the AP and make sure your option 43 was updated to point to the 9800?

___________________________________________
TAC recommended codes for AireOS WLC's
Best Practices for AireOS WLC's
TAC recommended codes for 9800 WLC's
Best Practices for 9800 WLC's
Cisco Wireless compatibility matrix
Field Notice: FN-72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Recommended
WARNING - see CSCwd37092 Throughput degraded after upgrading to code 8.10.181.0/17.3.6 - 2800/3800/4800 series
- The fix for CSCwd37092 is now released in 8.10.183.0 and
- For IOS-XE 17.3.6 select controller model, go to IOS XE Software AP Service Pack, select CSCwd40096 17.3.6 APSP2
Field Notice: FN-63942 Lightweight APs and WLCs Fail to Create CAPWAP Connections Due to Certificate
                      Expiration - Software Upgrade Recommended
Field Notice: FN-72524 - During Software Upgrade/Downgrade IOS APs Might Remain in Downloading State
                     After 4 Dec 2022 Due to Certificate Expiration - Fixed in 8.10.183.0 and 17.3.6 APSP5 (APSP_CSCwd83653)
                     Also fixed in 8.5.182.7 (8.5 mainline) and 8.5.182.105 (8.5 IRCM) if you can't upgrade to 8.10
                     Note that 8.10.181.0 and 8.10.182.0 have been deferred (withdrawn) and are effectively unsupported by Cisco
___________________________________________
Richard R
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