cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
444
Views
0
Helpful
5
Replies

2602 is not associating with WLC 2504

hello,  

pleae help me

WLC 2504 running code is 7.6.110.0 

Associating AP is 2602.

This AP is not associating. I am getting these error again and again. 

 

 

                                    %CAPWAP-5-SENDJOIN: sending Join Request to 172.16.0.2
*May  7 16:54:30.423: %CAPWAP-3-ERRORLOG: Invalid event 10 & state 5 combination.
*May  7 16:54:30.423: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 10 state 5.
*May  7 16:54:30.423: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
*May  7 16:54:30.423: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap packet from 172.16.0.2
*May  7 16:54:48.583: %CAPWAP-3-ERRORLOG: Retransmission count for packet exceeded max(UNKNOWN_MESSAGE_TYPE (5    

 

1 Accepted Solution

Accepted Solutions

Configured Country............................... IN  - India

Controller is set for INDIA.  

Product/Model Number                 : AIR-CAP2602I-E-K9

AP has the wrong Regulatory Domain.  If the AP is to be installed in India, then the Regulatory Domain should be "-N".  For more information, go HERE.

View solution in original post

5 Replies 5

Leo Laohoo
Hall of Fame
Hall of Fame

Post the complete output to the following commands:

 

1.  WLC:  sh sysinfo;

2.  AP:  sh version


(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.6.110.0
Bootloader Version............................... 1.0.16
Field Recovery Image Version..................... 1.0.0
Firmware Version................................. PIC 16.0


Build Type....................................... DATA + WPS

System Name...................................... Cisco_2504
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1279
IP Address....................................... 172.16.0.2
Last Reset....................................... Power on reset
System Up Time................................... 31 days 20 hrs 43 mins 49 secs
System Timezone Location.........................
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180


--More-- or (q)uit
Configured Country............................... IN  - India
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +27 C
External Temperature............................. +31 C
Fan Status....................................... 4700 rpm

State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 1
Number of Active Clients......................... 130

Burned-in MAC Address............................ 20:A1:DA:26
Maximum number of APs supported.................. 15

---------------------------------------------------------------------------------------------------------

AP#sh version
Cisco IOS Software, C2600 Software (AP3G2-K9W8-M), Version 15.2(4)JB4, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2014 by Cisco Systems, Inc.
Compiled Thu 06-Mar-14 10:41 by prod_rel_team

ROM: Bootstrap program is C2600 boot loader
BOOTLDR: C2600 Boot Loader (AP3G2-BOOT-M) LoaderVersion 12.4(25e)JA1, RELEASE SOFTWARE (fc1)

AP6c41.6a78.b3de uptime is 2 minutes
System returned to ROM by power-on
System image file is "flash:/ap3g2-k9w8-mx.152-4.JB4/ap3g2-k9w8-xx.152-4.JB4"
Last reload reason:

 

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco AIR-CAP2602I-E-K9 (PowerPC) processor (revision A0) with 204790K/57344K bytes of memory.
Processor board ID FGL1718W6
PowerPC CPU at 800MHz, revision number 0x2151
Last reset from power-on
LWAPP image version 7.6.110.0
1 Gigabit Ethernet interface
2 802.11 Radios

32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: A9:21:C8:52:E1:AE
Part Number                          : 73-14588-02
PCA Assembly Number                  : 800-37899-01
PCA Revision Number                  : A0
PCB Serial Number                    : FOC1758C9
Top Assembly Part Number             : 800-38356-01
Top Assembly Serial Number           : FGL18W6NY
Top Revision Number                  : A0
Product/Model Number                 : AIR-CAP2602I-E-K9

 

Configuration register is 0xF

 

Configured Country............................... IN  - India

Controller is set for INDIA.  

Product/Model Number                 : AIR-CAP2602I-E-K9

AP has the wrong Regulatory Domain.  If the AP is to be installed in India, then the Regulatory Domain should be "-N".  For more information, go HERE.

Hi,

Can I change AP Regulatory Domain into N.

Can I change AP Regulatory Domain into N.

Flip the back side of the AP.  If the Regulatory Domain of the AP is "-UX" then yes, you can change the Regulatory Domain.  If the back is "-N" then no, you cannot.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: