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2602e AP

Dears,

 

 

We have 5508 WLC and more than 100 AP, one of them take IP address from DHCP, but it doesnt connect to WLC

WLC side shows:

 

(NW2-WLC01) >show ap join stats detailed f8:4f:57:f0:03:80

Sync phase statistics
- Time at sync request received............................ Not applicable
- Time at sync completed................................... Not applicable

Discovery phase statistics
- Discovery requests received.............................. 48
- Successful discovery responses sent...................... 48
- Unsuccessful discovery request processing................ 0
- Reason for last unsuccessful discovery attempt........... Not applicable
- Time at last successful discovery attempt................ Nov 17 09:52:28.072
- Time at last unsuccessful discovery attempt.............. Not applicable

Join phase statistics
- Join requests received................................... 0
- Successful join responses sent........................... 0
- Unsuccessful join request processing..................... 0
- Reason for last unsuccessful join attempt................ Not applicable
- Time at last successful join attempt..................... Not applicable
- Time at last unsuccessful join attempt................... Not applicable

Configuration phase statistics

--More-- or (q)uit
- Configuration requests received.......................... 0
- Successful configuration responses sent.................. 0
- Unsuccessful configuration request processing............ 0
- Reason for last unsuccessful configuration attempt....... Not applicable
- Time at last successful configuration attempt............ Not applicable
- Time at last unsuccessful configuration attempt.......... Not applicable

Last AP message decryption failure details
- Reason for last message decryption failure............... Not applicable

Last AP disconnect details
- Reason for last AP connection failure.................... Not applicable
- Last AP disconnect reason................................ Not applicable

Last join error summary
- Type of error that occurred last......................... None
- Reason for error that occurred last...................... Not applicable
- Time at which the last join error occurred............... Not applicable

AP disconnect details
- Reason for last AP connection failure.................... Not applicable
                                                                           Ethernet Mac : 00:00:00:00:00:00  Ip Address : 10.10.12.31

 

 

No reason showed why it doesnt connects,

Also it worked properly more than 3 month

Is that Harware problem ? also Ethernet MAC is all Zeros

 

 

 

4 REPLIES 4

If it were me .. I would console into the AP, to a power cycle of the AP and capture what the AP is doing.. If you do, post it here. That will give is clues were to look next ..

"Satisfaction does not come from knowing the solution, it comes from knowing why." - Rosalind Franklin
___________________________________________________________

Its a bit different situation, i dont have this AP physically  near, so i saw it remotely

 

I already solved this problem thanks

I got the same problem as you. How did you make it out ?

You should copy AP mac address and add to AP policies mac address
 

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