3355 Mobility Service Engine failed to start

[Pongsatorn Maneesud]

Hi,

After I initial MSE with the wizard. MSE take so long to start the service (more than 1 hour) with "Starting MSE Platform, waiting to check the status"
Then I decide to reboot the appliance, after that MSE shows the message "
Traceback (most recent call last) File "/usr/sbin/yum-updatesd", line 40, in ?
import gamin
ImportError: No module named gamin


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[Amjad Abdullah]

You possibly need someone from TAC to tell you what this things is!

Rating useful replies is more useful than saying "Thank you"

[Pongsatorn Maneesud]

It still failed to start. take so long lol. TAC may help me about this.


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[Pongsatorn Maneesud]

Try to run "setup.sh" then get the same result. Should I need to RMA this appliance ?

After unpack the box, plug power, login and run "setup.sh" after that get the result as report.

Thanks,

Pongsatorn M.

[Craig Le-Butt]

HI

I kept getting this, wouldn't conenct as wasn't the same version as the WCS.

Soon as I got to the same version, fifn't ahve this problem any more.

cheers

[Pongsatorn Maneesud]

Hi Craig,

My NCS firmware version is 1.0.2.29 and WLC firmware version is 7.0.235 also with MSE3355 firmware version is 7.0.230

NCS and WLC is working great but when I setup an MSE, not working

Any idea ?

Thanks

Pongsatorn M.

[Craig Le-Butt]

Hi

Just looked back at my notes, this is what I got as well

Traceback (most recent call last):

file "usr/sbin/yum-updatesd", line 40, in?

import gamin

Importerror: No Module named gamin.

Do you find that it keeps loosing the settings , type ifconfig, the ip has gone?

Faulty unit most likley, we're on a 3rd box at the moment.

cheers

[Scott Fella]

Are you not able to access the cli?  If so, try to issue the following:

/etc/init.d/network status <--- check the status

/etc/init.d/network reload <--- if a service isn't running

/opt/mse/setup/setup.sh <--- to review or make changes to what was entered on the setup script.

Thanks,

Scott

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