3702 to migration 9800 controller

[marcelnjkoks]

Hi,

i have a 3702 registered to a 5500 WLC, and i need to migrate this to a new 9800 controller. 

Can this be done (compatibility), and if so, what needs to happen with licenses? Do i need to get a DNA license for that AP?

[Scott Fella]

First off, here is the matrix you need to review: Cisco Wireless Solutions Software Compatibility Matrix - Cisco

The 3702 is not supported on the 9800 after Cisco IOS XE Amsterdam 17.3.5a.  Also, each ap that you join to a 9800, will need a DNA-E or DNA-A license.  You are better off looking at the 91x0 series access point.  

So for your question, you will not be able to migrate those access points to a 9800 controller.

[marcelnjkoks]

Thanks, i have looked at the matrix earlier, but couldn't find the answer, but perhaps I've overlooked it as it such a large document. 

Can you point me to the section in the doc that states which AP's can be migrated, and which can't?

This says they are supported?

https://www.cisco.com/c/en/us/td/docs/wireless/access_point/ux-ap/guide/uxap-mobapp-g.html#pgfId-89850

[Scott Fella]

Look at table #4 on the matrix.  You can also search for your model access point and see what code is supported.  That is the easiest.  Since you see that its only AireOS, you know that it is not supported on IOS-XE. 

You should also look at the FAQ for the 9800's to get to know it a bit more.

Cisco Catalyst 9800 Series Wireless Controllers FAQ - Cisco

[Scott Fella]

Well the release notes states its supported, so just look at the code you plan to go with also:

Release Notes for Cisco Catalyst 9800 Series Wireless Controller, Cisco IOS XE Amsterdam 17.3.x - Cisco

Cisco IOS XE Amsterdam 17.3.5a is the last version to support the 3702's.  You would need to purchase DNA-A or DNA-E 3yr/5yr/7/yr for each access points you plan to join the controller.  This is smart license, so if you ever replace the 3702's, you can use them for any supported access point.

[tdennehy]

I am running 17.9.3, and I have both 3702s and 2802s running on it.

[Rich R]

That's correct - Cisco re-introduced support for the Wave 1 APs (1570/1700/2700/3700) into 17.9 from 17.9.3 to help customers still migrating off the old APs.  See the release notes:
https://www.cisco.com/c/en/us/td/docs/wireless/controller/9800/17-9/release-notes/rn-17-9-9800.html#Cisco_Concept.dita_7b3aedb7-a434-4895-bc30-f2a3b5885440

[AnilPandey5464]

Hi @tdennehy 

Have you purchased DNA licenses for 2800 and 3702 APs ?? I know 2800 supports DNA but I'm not sure about 3702i APs.

[Rich R]

@AnilPandey5464 2800 does not "support DNA" and neither does 3702!  APs don't even know about DNA licensing!
The 9800 WLC requests a license for each AP (regardless of AP model) so it doesn't matter what the AP model is from a licensing point of view.

[AnilPandey5464]

Hi @Rich R ,

2800 does supports DNA. In our office environment we still have 154 Nos. 2802 APs integrated with 9800 WLC but I'm not sure about 3702 APs

[Rich R]

@AnilPandey5464 you're missing the point.  It's got NOTHING to do with the type of AP.

The WLC requires a license for each AP, any AP, regardless of AP model.

So just to be clear licenses will be required for 2802 and 3702 APs.

So any AP that is supported by the WLC and IOS requires a license to join the WLC regardless of the AP model.

[tdennehy]

I have purchased nothing.  This is a standalone controller in my lab.  Not connected to the Internet

[qjahangir@shakopee.k12.mn.us]

Hi, we are also running 17.9.3. Not able to migrate 3700. Remember the steps you had to follow to brings these 3700 across to 9800 controller?

[Rasika Nayanajith]

3702 is supported in 17.9.3 (first code version start supporting those 2700/3700 series APs). What is the issue you observe when you pointing your 3702 AP to 9800 that running 17.9.3 ?

HTH
Rasika

[qjahangir@shakopee.k12.mn.us]

3702 behaves as if it doesn't even see 9800. We statically assigned to (pointed to) new 9840 IP address but when I monitor the boot process it doesn't even pickup 9800, goes right the older 8510 controller. Cisco had recommended to downgrade 9800 to 17.3.7, we did that but still no luck.