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3800 not showing WLANs

DavidStammler
Level 1
Level 1

Upgraded the lab controller to 8.2.130 to test some 3802i's we got. Access points come up fine, but WLANs don't broadcast (or even show up). Put a 2602 on there and it works fine, test WLANs broadcast and we are able to connect. For some reason the 3802s just aren't working. Any ideas?

1 Accepted Solution

Accepted Solutions

Sandeep Choudhary
VIP Alumni
VIP Alumni

HI,

Is the SSID/WLAN configured to use TKIP?

Please note that TKIP is not supported yet with the 3802 AP's. If this is configured, the SSID will not show up. Check this link for more info:

http://www.cisco.com/c/en/us/td/docs/wireless/controller/technotes/8-3/b_cisco_aironet_series_2800_3800_access_point_deployment_guide/b_cisco_aironet_series_2800_3800_access_point_deployment_guide_chapter_01100.html

Regards

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View solution in original post

3 Replies 3

Sandeep Choudhary
VIP Alumni
VIP Alumni

HI,

Is the SSID/WLAN configured to use TKIP?

Please note that TKIP is not supported yet with the 3802 AP's. If this is configured, the SSID will not show up. Check this link for more info:

http://www.cisco.com/c/en/us/td/docs/wireless/controller/technotes/8-3/b_cisco_aironet_series_2800_3800_access_point_deployment_guide/b_cisco_aironet_series_2800_3800_access_point_deployment_guide_chapter_01100.html

Regards

Dont forget to rate helpful posts

wow, that did it! we had wpa/tkip and wpa2/aes on the wlan, i never thought to disable tkip (knowing that it wasn't supported). Thanks!

Great. Thanks for rating.

Regards

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