9800 WLC Guest Portal using Aruba ClearPass

[JG1808]

I've followed Cisco documentation, but client does not attempt to redirect to CWA on Clearpass. I can access the ClearPass portal manually. I have a case open with Aruba, but wanted to see if there's something I'm missing on the WLC9800 side.

Thanks in advance

[Saikat Nandy]

Can you take an RA trace reproducing the issue and share.

[JG1808]

I will run an RA later today and upload

[JG1808 · Accepted solution]

The issue was with the redirect ACL. Redirection is working now. 

[marce1000]

          -  Checkout :  https://logadvisor.cisco.com/logadvisor/wireless/9800/9800CWA

  M.

[srimal99]

radioactive Trace guide as below :

https://www.cisco.com/c/en/us/td/docs/wireless/controller/9800/config-guide/b_wl_16_10_cg/conditional-debug-and-radioactive-tracing.html

[Rich R]

Are you using a DNS resolved FQDN for the portal with a public certificate (trusted by devices) which exactly matches the FQDN?

[JG1808]

We are using a wildcard certificate

[Rich R]

As long as it's a trusted public certificate and matches the FQDN it should work.