Acess point assigned to another account

[vitorvl8]

 

Receive equipment for testing which, at the time of configuration, tells me that the Serial Number is already in use What should I do or who do I need to talk to so that I can get this Meraki MR53 AP for my account and configure it for the appropriate tests? 

[Haydn Andrews · Accepted solution]

Log a support ticket with Meraki via the dashboard. They are really good and should be able to identify if its attached to one of your accounts or someone elses.

They may need proof of purchase if its attached to someone elses.