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Adding access points into CMX 10.2 Presence

DAVID
Level 3
Level 3

I have CMX Presence 10.2 and I have my Cisco 5520 WLC added to CMX but whenever I am adding additional AP's to the WLC I am not seeing them in CMX Presence and Analytics, Manage, Access Points, Select Access Points.  I can see the ones that I have already added to sites but I am not seeing any new AP's Do I have to stop and restart the cmx service every time I need to see and add new access points?

2 Replies 2

d.friday
Level 4
Level 4

David,

I believe you ran into this bug CSCux14497

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCux14497/?referring_site=bugquickviewredir

CMX requires manual sync from WLC
CSCux14497
Description
Symptom:

AP 's not listed /sync.newly registered AP's not listing

Conditions:
after registering the AP in WLC

Workaround:
NA

mohanak
Cisco Employee
Cisco Employee

Try with manual sync.

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