Adding AIR-LAP1262N-A-K9 to WLC 5520 - Fail

[Nestor Alexander Gomez Castro]

Hi team,

I'm trying to join an AP AIR-LAP1262N-A-K9 with software ap3g1-k9w8-xx.153-3.JA8 to a WLC AIR-CT5520-50-K9 with installed software AIR-CT5520-K9-8-2.151-0.aes but it fails every time that I try. I have reset to default the AP, reset the LWAPP config but nothing seems to work on it.

There's any procedure or something to join the AP to WLC mentioned???

Thanks in advance...

Nestor Gomez.

[Leo Laohoo]

Post the complete output to the following commands: 

1. WLC:  sh sysinfo; 
2. WLC:  sh time; 
3. AP:  sh version; and 
4. AP:  sh ip interface brief

[Nestor Alexander Gomez Castro]

Hi Leo:

These are the outputs from Controller:

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 8.2.130.0
RTOS Version..................................... 8.2.130.0
Bootloader Version............................... 8.1.102.0
Emergency Image Version.......................... 8.1.102.0

Build Type....................................... DATA + WPS

System Name...................................... COL_WLC_TENJO
System Location.................................. Tenjo
System Contact................................... 
System ObjectID.................................. 1.3.6.1.4.1.9.1.2170
Redundancy Mode.................................. SSO
IP Address....................................... 192.168.80.34
IPv6 Address..................................... ::
System Up Time................................... 24 days 17 hrs 32 mins 34 secs
System Timezone Location......................... (GMT -5:00) Eastern Time (US and Canada)
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180

Configured Country............................... CO  - Colombia
Operating Environment............................ Commercial (10 to 35 C)
Internal Temp Alarm Limits....................... 10 to 38 C
Internal Temperature............................. +20 C
Fan Status....................................... OK

State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 9
Number of Active Clients......................... 126

Burned-in MAC Address............................ 00:A6:CA:F0:AF:D9
Power Supply 1................................... Present, OK
Power Supply 2................................... Present, Off
Maximum number of APs supported.................. 1500
System Nas-Id.................................... COL_WLC_TENJO
WLC MIC Certificate Types........................ SHA1/SHA2
Licensing Type................................... RTU

(Cisco Controller) >
(Cisco Controller) >show time

Time............................................. Thu Jun  1 07:51:33 2017

Timezone delta................................... 0:0
Timezone location................................ (GMT -5:00) Eastern Time (US and Canada)

NTP Servers
    NTP Polling Interval.........................     600

     Index     NTP Key Index                  NTP Server                Status          NTP Msg Auth Status
    -------  ----------------------------------------------------------------------------------------------

(Cisco Controller) >

And these are the outputs from AP:

LWAPP Static IP Configuration
IP Address         192.168.80.181
IP netmask         255.255.255.0
Default Gateway    192.168.80.1
Primary Controller 192.168.80.34

Cisco IOS Software, C1260 Software (AP3G1-K9W8-M), Version 15.3(3)JA8, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2016 by Cisco Systems, Inc.
Compiled Fri 22-Apr-16 05:28 by prod_rel_team

As you can see, I can't get the complete outputs fro AP because is on production right now.

Nestor Gomez

[Leo Laohoo · Accepted solution]

Time and date of the controller is incorrect.  

Highly recommend to configure NTP.