AIR 1702 not joining ME controller Air 1832

[ThihaKyaw93640]

Hi, 

I have  Airnet 1832I-S-K9  and AIR-CAP-1702I-E-K9 that come with capwap image.

I wanna use 1832 as ME controller and 1702I as AP.

I have change capwap to mobility express on Aironet 1832I-S-K9.

1702I can't joined with below error message.

Please help me and kindly check below error message/output.

but if i check "show ap join stats summary all", it show joined why ?

AP and ME version,

Thanks !

[Sandeep Choudhary · Accepted solution]

I think you have an issue with regulatory domain mistmatch:

1832I-S-K9  --> Its for Brunei Country and

AIR-CAP-1702I-E-K9  --> Its for Europe..

In which country your 1832 Ap/WLC installed  ?

Regards

Dont forget to rate helpful posts

[ThihaKyaw93640]

I already change 'TH' country.

1702 can join standlone wlc that is TH country but it can't join ME controller. why?

Thanks

[Sandeep Choudhary]

can you paste the bootup process logs from AP console.

[ThihaKyaw93640]

Please check logs.

[Sandeep Choudhary · Accepted solution]

1832 WLC and 1702 AP are in different network ? 

As per the logs, 1702 AP not able to find WLC.

Try to keep both APs in same network.

Regards

Dont forget to arte helpful posts

[ThihaKyaw93640]

HI, 

In this case AP can join standlone WLC 2504 but it can't join ME controller 1832.

[Sandeep Choudhary · Accepted solution]

Make sure you have the same software on both APs.

Currently AP has: 8.2.151.0 version.

If you are ruuning very high version on WLC side then it will not able to join or will not able to download the correct image.

Regards

Dont forget to arte helpful posts

[ThihaKyaw93640]

Thank you so much bro!

[Sandeep Choudhary]

Glad to help.

Regards