AIR-AP2802I-Z-K9 - IOS Upload

[Gregorio310]

Hello All

I have a WLC 5508 and my new AP AIR-AP2802I-Z-K9 don't installed the right ios version, my AP is manage by controller but don't download the right IOS, the AP got the same IOS of WLC diferente my other APS 2702.

Predownload Retry Count
Boot Version
IOS Version
Mini IOS Version

What should i do in this case?

I removed the AP from box and plugged on network with native vlan and option 43 to associate on controller.

[Rasika Nayanajith]

Pls post"show version" from your AP and "show sysinfo" from WLC

2802 require min 8.2.110.0 code version. Pls check you have compatible software code on your WLC (8.2.151.0 is the recommended version in 8.2.x)

http://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html#56735

HTH

Rasika

*** Pls rate all useful responses ***

[Gregorio310]

WLC

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 8.2.151.0
Bootloader Version............................... 1.0.20
Field Recovery Image Version..................... 7.6.101.1

AP

BRVERWAP101 uptime is 0 days, 2 hours, 01 minutes
Last reload time   : Fri Jul 7 18:21:21 UTC 2017
Last reload reason : 2: AP Mode Change

cisco AIR-AP2802I-Z-K9 ARMv7 Processor rev 1 (v7l) with 1030580/709172K bytes of                                                                                         memory.
Processor board ID TSP2125ADNZ
AP Running Image     : 8.2.151.0
Primary Boot Image   : 8.2.151.0
Backup Boot Image    : 0.0.0.0
2 Gigabit Ethernet interfaces
2 802.11 Radios
Radio Driver version : 9.0.5.5-W8964
Radio FW version : 9.1.8.1
NSS FW version :

[Rasika Nayanajith]

"show sysinfo" output is not complete to see what country code you configured.

Based on the AP (AIR-AP2802I-Z-K9), I would expect it is configured with AU/NZ 

Pls check that

HTH

Rasika

[Gregorio310]

Cc Brazil!

[Sandeep Choudhary]

Reload and Please paste the complete logs(boot-up) from AP console.