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rizwanr74
Rising star

AIR-AP4800-A-K9 is not broadcasting SSID

Hi guy I have got APs one is: AIR-AP4800-A-K9  and other is AIR-AP3802-i-K9, neither of them broadcasting SSID.

I am able to login to web-console and wlan is enabled.

I powered them via Cisco DC injector and through none-cisco PoE switch (i.e. netgear switch).

 

Version I am running is: 8.7.106.0

 

I don't know what to do here.

Any help is appreciated and will be rated.

Thanks

RR

 

16 REPLIES 16
marce1000
VIP Mentor

 

 - Check the status of the radios.

 M.

Hi Marce,

 

Check status of radio on the web-console?  How?

 

Or on the CLI ?

 

Thx

 

Hi Marce,

 

I was trying to setup WAP2 simple wlan and default vlan id as 1.

 

Thx

 

Arshad Safrulla
VIP Advocate

Hi Rizwan,

How are these AP's managed? Are they running ME WLC or capwap?

______________
Arshad Safrulla

Hi Arshad,

 

ME WLC is running on AIR-AP4800-A-K9.

 

I didn't add any additional APs yet, I believe WLC itself should broadcast wlan once it is configured.

 

Thx

 

Can you login to the AP shell and check whether it is having an IP address

______________
Arshad Safrulla

Hi Arshad,

 

It has got an ip-address, I am able to open the web-console on the ME App itself.

 

Thx

RR

use the command apciscoshell to connect to the AP console

use username Cisco and password Cisco

now check whether the AP has an IP.

 

Also note that the upstream switchport must be configured as below.

 

Interface X/X/X

switchport mode trunk

switchport trunk native vlan <Management VLAN>

switch trunk allowed vlan <management VLAN  + Wireless VLAN's)

 

______________
Arshad Safrulla

Hi Arshad,

 

Issue is, no SSID is being broadcasted.

Switch-port configuration has no bearing to SSID is not being broadcast.

 

Thx

RR

I upgraded both APs capwap and ME AP to latest version and yet I don't see SSID is being broadcast.

Capwap AP has joined ME and I see both radios 2.4Ghz and 5Ghz radios are enabled state.

 

I don't know what is happening here.

Anyone else can help me?

 

Thx

RR