Solved: AIR-CAP3602I-A-K9 missing 5GHz

ctohang99 · ‎03-09-2013

Hi All,

I have a question regarding to AIR-CAP3602I-A-K9. May I know does AIR-CAP3602I-A-K9 has the 802.11a module? Since I configured it with vWLC, I haven't AIR-CAP3602I-A-K9 inside 802.11a/n?

If so, any module I need to purchase to enable 5GHz.

vWLC version: 7.3.112.0

AIR-CAP3602I-A-K9 version: 7.3.112.0

Many Thanks!

hang

Leo Laohoo · ‎03-09-2013

Change Country Setting to "US"?

It will work, somewhat but I personally (and professionally) don't recommend because you are breaking the law of the land.

Talk the the local Cisco SE and have them replace the AP with the correct regulatory domain.

View solution in original post

Leo Laohoo · ‎03-09-2013

Can you post the following commands:

1. vWLC: sh sysinfo;

2. AP: sh version;

3. AP: sh inventory; and

4. AP: dir

ctohang99 · ‎03-09-2013

Hi,

Please help to below info.

1. vWLC sh sysinfo:

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.

Product Name..................................... Cisco Controller

Product Version.................................. 7.3.112.0

RTOS Version..................................... 7.3.112.0

Bootloader Version............................... 7.3.101.0

Emergency Image Version.......................... 7.3.101.0

Build Type....................................... DATA + WPS

System Name...................................... IHT-CWLC

System Location..................................

System Contact...................................

System ObjectID.................................. 1.3.6.1.4.1.9.1.1631

IP Address....................................... 10.0.10.12

System Up Time................................... 6 days 16 hrs 54 mins 29 secs

System Timezone Location......................... (GMT +8:00) HongKong, Bejing, Chongquing

Configured Country............................... HK - Hong Kong

State of 802.11b Network......................... Enabled

State of 802.11a Network......................... Enabled

Number of WLANs.................................. 2

Number of Active Clients......................... 3

Burned-in MAC Address............................ 00:50:56:BE:14:A6

Maximum number of APs supported.................. 5

2. AP sh version:

AP#sh ver

Cisco IOS Software, C3600 Software (AP3G2-K9W8-M), Version 15.2(2)JA1, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Compiled Wed 23-Jan-13 10:30 by prod_rel_team

ROM: Bootstrap program is C3600 boot loader

BOOTLDR: C3600 Boot Loader (AP3G2-BOOT-M) LoaderVersion 12.4(23c)JY, RELEASE SOFTWARE (fc1)

AP uptime is 18 hours, 18 minutes

System returned to ROM by power-on

System image file is "flash:/ap3g2-k9w8-mx.152-2.JA1/ap3g2-k9w8-xx.152-2.JA1"

Last reload reason:

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

cisco AIR-CAP3602I-A-K9 (PowerPC) processor (revision A0) with 180214K/81920K bytes of memory.

Processor board ID FTX1636R0CU

PowerPC CPU at 800Mhz, revision number 0x2151

Last reset from power-on

LWAPP image version 7.3.112.0

1 Gigabit Ethernet interface

2 802.11 Radios

32K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address: 30:F7:0D:D3:94:14

Part Number : 73-14521-02

PCA Assembly Number : 800-37501-02

PCA Revision Number : A0

PCB Serial Number :

Top Assembly Part Number : 800-35852-02

Top Assembly Serial Number :

Top Revision Number : C0

Product/Model Number : AIR-CAP3602I-A-K9

Configuration register is 0xF

3. AP sh inventory:

AP#sh inventory

NAME: "AP3600", DESCR: "Cisco Aironet 3600 Series (IEEE 802.11n) Access Point"

PID: AIR-CAP3602I-A-K9 , VID: V01, SN:

4. AP dir:

AP#dir

Directory of flash:/

2 -rwx 965 Mar 9 2013 09:06:18 +00:00 lwapp_mm_mwar_hash.cfg

3 drwx 0 Mar 1 1993 00:00:46 +00:00 configs

4 -rwx 265 Mar 9 2013 09:25:55 +00:00 lwapp_mobileconcierge.cfg

5 -rwx 67202 Feb 19 2013 12:30:38 +00:00 event.log

12 drwx 832 Feb 19 2013 12:25:30 +00:00 ap3g2-k9w8-mx.152-2.JA1

6 -rwx 29996 Mar 9 2013 18:34:47 +00:00 lwapp_non_apspecific_reap.cfg

7 -rwx 64 Mar 1 1993 00:00:29 +00:00 sensord_CSPRNG0

8 -rwx 64 Mar 1 1993 00:00:41 +00:00 sensord_CSPRNG1

9 -rwx 95008 Mar 9 2013 09:06:24 +00:00 lwapp_reap.cfg

10 -rwx 280 Mar 9 2013 09:06:18 +00:00 lwapp_officeextend.cfg

11 -rwx 7192 Mar 9 2013 18:34:46 +00:00 private-multiple-fs

49 -rwx 333 Mar 9 2013 09:06:17 +00:00 env_vars

Many Thanks

Leo Laohoo · ‎03-09-2013

Configured Country............................... HK - Hong Kong

PID: AIR-CAP3602I-A-K9 , VID: V01, SN:

Here's the reason why.

The AP has the wrong Regulatory Coompliance. You should be using "-N".

Wireless LAN Compliance Status

ctohang99 · ‎03-09-2013

May I know how can I fix this issue?

Change Country Setting to "US"?

Many Thanks!

Leo Laohoo · ‎03-09-2013

Change Country Setting to "US"?

It will work, somewhat but I personally (and professionally) don't recommend because you are breaking the law of the land.

Talk the the local Cisco SE and have them replace the AP with the correct regulatory domain.

ctohang99 · ‎03-09-2013

Thanks for your help!

I updated the vWLC software to 7.4.100, the "-A" regular seems to be removed. 5GHz appear again and which country code haven't changed.

Many Thanks!

Leo Laohoo · ‎03-09-2013

Ok, that's wierd.

I have a few APs that were incorrectly delivered to us and they are "-A" and the 802.11a/n radios won't come up because I need my APs need to have, like you, "-N".