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Aironet AP's not joining the WLC - What's wrong?

MeetingPackage
Level 1
Level 1

Hello

We've been trying to get Aironet 3600's to join our Controller, which they have been once attached. We did a reset on the WLC and initial setup. For some reason the AP's are not joining, even they are requesting IP. I attached each ones configuration files. How to proceed and which things to look at?

Thanks alot!

Saku

Entrepreneur

3 Replies 3

Leo Laohoo
Hall of Fame
Hall of Fame

Please post the complete output to the following commands: 

  1. WLC:  sh sysinfo; 
  2. WLC:  sh time; 
  3. AP:  sh version; and
  4. AP:  sh ip interface brief

Hello Leo

Thank you for the quick reply. We got the output for the requested info. Attached.

HI,

You are running 7.0.240.0 version on WLC.

3602 series AP require minimum SW version of 7.1.91.0 on WLC to join.

Please upgrade the WLC  sw to 7.1.91.0 or higher version and try again.

Here is the compatibility matrix:

 http://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html

Regards

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