AP 1572EAC is fail to join with WLC 2504

[riyazpatel424]

I am trying to register AP 1572EAC with WLC 2504, but it is not join. When i tried to ping wlc from AP, it can reachable. 

[Flavio Miranda]

Hi

Which WLC version? 

Which is the AP country code? 

Make sure date and time is correct.

Make sure you have license.

-If I helped you somehow, please, rate it as useful.-

[riyazpatel424]

##-WLC version is 7.5.102.0
Country code is +91
Date and time both WLC nd AP are same.
License also available-##

Thanks & regards,
Riyaz Patel

[Sandeep Choudhary]

1572EAC AP need minimum SW version on WLC is 8.0.135.0. So you must upgrade the WLC software first and then try again.

Here is the comptibility matrix: 

https://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html

Regards

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[Sandeep Choudhary]

If its the first mesh access-point you are adding on your WLC, you need to explicit allow those type of access-points to join the WLC. You can do this by adding the AP MAC address under "Security" -> "AAA" -> "AP Policies" > Add(1572 Ethernet MAC address)

Then your AP will register to WLC, once registered, you can change AP  mode to Local.

Regards

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[riyazpatel424]

Cisco Aironet 1572eac outdoor access point is supported with WLC version 8.2.166 ??

[Sandeep Choudhary]

YES  it support 8.2.166.0 version on WLC.

Regards

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[riyazpatel424]

Thank you Sir.

[Hieu Nguyen]

It's helpful for this case, thank you!