I am trying to get 25 3700 ap's to join an existing 5760 wireless controller. There are already 150+ ap's joined and have been for 2+yrs. I have licenses and the country code is correct. An ap will appear to join the controller and then disappear from the controller. This is happening now for over 12 hrs.
I am attaching the log from the controller. The same entries appear repeatedly.
- Make sure controller-model + installed software version is compatible with this AP_type ; see link below. If this is asserted to be OK , then attach a console to the AP and post the full output of the boot process :
- Whilst this may have impact it may be good to test whether the working AP's are remain functional after a controller reboot and or if that could , for instance, solve the issue with the 3700 AP's too. If not have a look into the https://developer.cisco.com/docs/wireless-troubleshooting-tools/#wireless-config-analyzer and the https://cloudsso.cisco.com/as/authorization.oauth2?client_id=generic.cway.cisco.com&redirect_uri=https://cway.cisco.com/ws/oauth/v4/sso/login&scope=openid+email+profile&response_type=token (use these tools to check the sanity of the controller configuration).
output from 'show wireless country configured'
Configured Country.............................: US - United States
Configured Country Codes
US - United States : 802.11a Indoor,Outdoor/ 802.11b / 802.11g
Licenses are good.
The ap that I was working with is now joined to the controller. I dont know if I am dealing with a controller issue or an ap issue.
Output from dir:
Directory of flash:/
2 -rwx 287 Jan 1 1970 00:02:21 +00:00 info
3 -rwx 84 Sep 30 2019 00:36:37 +00:00 capwap-saved-config
40 drwx 576 Aug 20 2016 13:52:41 +00:00 ap3g2-rcvk9w8-mx
4 -rwx 56645 Sep 27 2019 20:25:44 +00:00 event.log
9 drwx 2368 Sep 27 2019 13:33:22 +00:00 ap3g2-k9w8-mx.153-3.JN12
6 -rwx 64 Sep 27 2019 20:25:39 +00:00 sensord_CSPRNG0
5 -rwx 0 Sep 27 2019 13:33:30 +00:00 config.txt
75 drwx 0 Mar 1 1993 00:01:05 +00:00 configs
76 -rwx 145 Apr 4 2018 16:59:42 +00:00 capwap-saved-config-bak
10 -rwx 12312 Oct 1 2019 14:39:11 +00:00 private-multiple-fs
8 -rwx 64 Sep 27 2019 20:25:39 +00:00 sensord_CSPRNG1
82 -rwx 206 Sep 30 2019 00:36:37 +00:00 env_vars
40900608 bytes total (19849216 bytes free)
Resetting the ap will just start the same process show in the AP boot process.txt I already uploaded.
I followed the instructions and was unable to download the image from the controller.
Download image failed, notify controller!!! From:18.104.22.168 to 10.2.170.0, FailureCode:4
%CAPWAP-6-AP_IMG_DWNLD: Required image not found on AP. Downloading image from Controller.
I have posted the output from the ap rebooting and trying to extract the image. It all repeats itself.