07-29-2021 04:31 AM
Dear Sir/Ma'am,
we have one cisco AIR-AP1832i-D-K9 access point., we changed this access point firmware as mobility express(AIR-AP1830-K9-8-10-151-0) but after that AP was continued are going to reboot. in this case, we need your help.
why I am changing this ap firmware?
I am changing the firmware because I don't have WLC. we want to run this AP its self in the network.
Advance Thank you for your support.
Santosh More
it.pune001@sworks.co.in
07-29-2021 05:10 AM
Console into the AP and post the entire bootup process.
If the AP crashes, it will tell us why.
08-01-2021 09:52 PM
Dear Leo,
Please find the attached entire bootup process for your reference.
Please help me with what I can do.
Advance Thank you for your support.
Santosh More
+91 9637055996
08-02-2021 12:53 AM - edited 08-02-2021 12:54 AM
The AP is dead.
Contact Cisco TAC and get the AP replaced.
NOTE: Attach to the case the console output because it will speed up the RMA process.
08-02-2021 01:34 AM
Mr. Leo,
Thanks for your support.
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