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Greg Maaaag
Beginner

ap801 DotRadio dissapeared

Good day!

We've got cisco 881w with wireless ap801 and after updating ios on ap801 interface DotRadio has dissapeared.

Boot image ap801-k9w7-tar.124-21a.JY

Is there any opportunity to fix it?

11 REPLIES 11
Scott Fella
Hall of Fame Guru

When rebooting the ap, do you see any errors? Have you tried to downgrade back to the code you originally had?

Sent from Cisco Technical Support iPhone App

-Scott
*** Please rate helpful posts ***

I've tried several ios and nothing:( i've tried with comman archieve download-sw and i've trined from bootloader.

So do you see an error when you are seasoned into the ap while the ap is rebooting. Can you post that an any other info so we have a better idea.

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-Scott
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Yes, ofcource:

ap_it#reload

Proceed with reload? [confirm]

*Mar  1 04:29:00.238: %SYS-5-RELOAD: Reload requested by console. Reload Reason:                                                                Reload Command.

IOS Bootloader - Starting system.

FLASH CHIP:  Spansion Mirrorbit (0001)

Xmodem file system is available.

Bringing up flash file system:

flashfs[0]: 147 files, 7 directories

flashfs[0]: 0 orphaned files, 0 orphaned directories

flashfs[0]: Total bytes: 31481856

flashfs[0]: Bytes used: 12687360

flashfs[0]: Bytes available: 18794496

flashfs[0]: flashfs fsck took 14 seconds.

Reading cookie from flash parameter block...done.

Base Ethernet MAC address: 64:00:f1:78:08:74

Ethernet Interface initialize.

Ethernet Interface initialize OK.

TFTP initialize OK.

Boot system image.

Loading "flash:/ap801-k9w7-mx.124-10b.JDA3/ap801-k9w7-mx.124-10b.JDA3"...

File "flash:/ap801-k9w7-mx.124-10b.JDA3/ap801-k9w7-mx.124-10b.JDA3" uncompressed and installed, entry point: 0x3000

executing...

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagraph

(c) of the Commercial Computer Software - Restricted

Rights clause at FAR sec. 52.227-19 and subparagraph

(c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.

           170 West Tasman Drive

           San Jose, California 95134-1706

Cisco IOS Software, AP801 Software (AP801-K9W7-M), Version 12.4(10b)JDA3, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2009 by Cisco Systems, Inc.

Compiled Sun 07-Jun-09 04:01 by prod_rel_team

Image text-base: 0x00003000, data-base: 0x01000000

Initializing flashfs...

flashfs[1]: 147 files, 7 directories

flashfs[1]: 0 orphaned files, 0 orphaned directories

flashfs[1]: Total bytes: 31481856

flashfs[1]: Bytes used: 12687360

flashfs[1]: Bytes available: 18794496

flashfs[1]: flashfs fsck took 5 seconds.

flashfs[1]: Initialization complete....done Initializing flashfs.

Warning:  the compile-time code checksum does not appear to be present.

Radio 0 0 0 0 0 0 30

Radio 0 0 0 0 0 0 11

tx_paks 0

tx_paks 0

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

cisco AP801GN-E-K9         (PowerPC 8343) processor (revision B0) with 49142K/16384K bytes of memory.

Processor board ID FCZ1539C4KL

PowerPC 8343 CPU at 400Mhz, revision number 0x0031

Last reset from reload

1 Gigabit Ethernet interface

32K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address: 64:00:F1:78:08:74

Part Number                          : 73-11027-11

PCA Assembly Number                  : 800-28807-11

PCA Revision Number                  : B0

PCB Serial Number                    : FOC15326R32

Top Assembly Part Number             : 800-29556-06

Top Assembly Serial Number           : FCZ1539C4KL

Top Revision Number                  : A0

Product/Model Number                 : AP801GN-E-K9

Press RETURN to get started!

*Mar  1 00:00:05.027: %SOAP_FIPS-2-SELF_TEST_IOS_SUCCESS: IOS crypto FIPS self test passed

*Mar  1 00:00:05.123: Warning: shutdown this internal interface will disrupt embedded AP operation!

*Mar  1 00:00:05.127: %LINK-4-NOMAC: A random default MAC address of 0000.0c05.0874 has

  been chosen.  Ensure that this address is unique, or specify MAC

  addresses for commands (such as 'novell routing') that allow the

  use of this address as a default.

*Mar  1 00:00:05.295:

Note: A random mac address of 0000.0cdd.14b0

      has been chosen for BVI in bridge group  1 since there is no mac address

      associated with the selected interface.

*Mar  1 00:00:05.295:

      Ensure that this address is unique.

*Mar  1 00:00:05.311:

Note: A random Spanning Tree Bridge Identifier address of 0000.0c94.14c0

      has been chosen for Bridge Group 1 since there is no mac address

      associated with the selected interface.

*Mar  1 00:00:05.311:

      Ensure that this address is unique.

*Mar  1 00:00:05.323: %SYS-5-CONFIG_I: Configured from memory by console

*Mar  1 00:00:05.327: %SYS-5-RESTART: System restarted --

Cisco IOS Software, AP801 Software (AP801-K9W7-M), Version 12.4(10b)JDA3, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2009 by Cisco Systems, Inc.

Compiled Sun 07-Jun-09 04:01 by prod_rel_team

*Mar  1 00:00:05.327: %SNMP-5-COLDSTART: SNMP agent on host ap_it is undergoing a cold start

*Mar  1 04:29:01.127: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up

*Mar  1 04:29:01.823: %LINK-3-UPDOWN: Interface GigabitEthernet0, changed state to up

*Mar  1 04:29:02.839: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to up

*Mar  1 04:29:03.823: %LINK-3-UPDOWN: Interface BVI1, changed state to down

*Mar  1 04:29:04.823: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to down

*Mar  1 04:29:11.947: %LINK-3-UPDOWN: Interface BVI1, changed state to up

*Mar  1 04:29:12.947: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up

ap_it>enable

Password:

ap_it#show interfaces

BVI1 is up, line protocol is up

  Hardware is BVI, address is 0000.0cdd.14b0 (bia 0000.0c05.0874)

  MTU 1500 bytes, BW 1000000 Kbit, DLY 5000 usec,

     reliability 255/255, txload 1/255, rxload 1/255

  Encapsulation ARPA, loopback not set

  ARP type: ARPA, ARP Timeout 04:00:00

  Last input never, output never, output hang never

  Last clearing of "show interface" counters never

  Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0

  5 minute input rate 1000 bits/sec, 3 packets/sec

  5 minute output rate 0 bits/sec, 0 packets/sec

     301 packets input, 18060 bytes, 0 no buffer

     Received 0 broadcasts, 0 runts, 0 giants, 0 throttles

     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort

     0 packets output, 0 bytes, 0 underruns

     0 output errors, 0 collisions, 0 interface resets

     0 output buffer failures, 0 output buffers swapped out

GigabitEthernet0 is up, line protocol is up

  Hardware is PowerPC 8343 Ethernet, address is 6400.f178.0874 (bia 6400.f178.0874)

  Description: the embedded AP GigabitEthernet 0 is an internal interface connecting AP with the host router

  MTU 1500 bytes, BW 1000000 Kbit, DLY 10 usec,

     reliability 255/255, txload 1/255, rxload 1/255

  Encapsulation ARPA, loopback not set

  Full-duplex, 1000Mb/s, media type is internal

  output flow-control is unsupported, input flow-control is XON

  ARP type: ARPA, ARP Timeout 04:00:00

  Last input 00:00:00, output 00:00:04, output hang never

  Last clearing of "show interface" counters never

  Input queue: 0/1677/0/0 (size/max/drops/flushes); Total output drops: 0

  Queueing strategy: fifo

  Output queue: 0/40 (size/max)

  5 minute input rate 4000 bits/sec, 6 packets/sec

  5 minute output rate 0 bits/sec, 0 packets/sec

     535 packets input, 37683 bytes, 0 no buffer

     Received 507 broadcasts, 0 runts, 0 giants, 0 throttles

     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored

     0 watchdog, 0 multicast, 0 pause input

     0 input packets with dribble condition detected

     17 packets output, 2196 bytes, 0 underruns

     0 output errors, 0 collisions, 2 interface resets

     0 babbles, 0 late collision, 0 deferred

     0 lost carrier, 0 no carrier, 0 pause output

     0 output buffer failures, 0 output buffers swapped out

Not good... can you do a show hardware?

Thanks,

Scott

Help out other by using the rating system and marking answered questions as "Answered"

-Scott
*** Please rate helpful posts ***

thank you for your help!) how can i show you hardware?

From the session connection to the ap, issues a show hardware. That will show the interfaces that the ap knows of.

Sent from Cisco Technical Support iPhone App

-Scott
*** Please rate helpful posts ***

ap_it#show hardware

Cisco IOS Software, AP801 Software (AP801-K9W7-M), Version 12.4(10b)JDA3, RELEAS

E SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2009 by Cisco Systems, Inc.

Compiled Sun 07-Jun-09 04:01 by prod_rel_team

ROM: Bootstrap program is AP801 boot loader

BOOTLDR: AP801 Boot Loader (AP801-BOOT-M) Version 12.4(23c)JX, RELEASE SOFTWARE

(fc1)

ap_it uptime is 15 hours, 50 minutes

System returned to ROM by reload

System image file is "flash:/ap801-k9w7-mx.124-10b.JDA3/ap801-k9w7-mx.124-10b.JD

A3"

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

cisco AP801GN-E-K9         (PowerPC 8343) processor (revision B0) with 49142K/16

384K bytes of memory.

Processor board ID FCZ1539C4KL

PowerPC 8343 CPU at 400Mhz, revision number 0x0031

Last reset from reload

1 Gigabit Ethernet interface

32K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address: 64:00:F1:78:08:74

Part Number                          : 73-11027-11

PCA Assembly Number                  : 800-28807-11

PCA Revision Number                  : B0

PCB Serial Number                    : FOC15326R32

Top Assembly Part Number             : 800-29556-06

Top Assembly Serial Number           : FCZ1539C4KL

Top Revision Number                  : A0

Product/Model Number                 : AP801GN-E-K9

Configuration register is 0xF

Well it looks like your AP AP interfaces are dead.  You should RMA your device. You should see your 802.11 Radios:

cisco AP801AGN-A-K9        (PowerPC 8343) processor (revision B0) with 49142K/16384K bytes of memory.

Processor board ID FTX151502AU

PowerPC 8343 CPU at 400Mhz, revision number 0x0031

Last reset from power-on

LWAPP image version 7.3.101.0

1 Gigabit Ethernet interface

2 802.11 Radios

cisco AP801AGN-A-K9        (PowerPC 8343) processor (revision B0) with 49142K/16384K bytes of memory.

Processor board ID FTX151502AU

PowerPC 8343 CPU at 400Mhz, revision number 0x0031

Last reset from power-on

LWAPP image version 7.3.101.0

1 Gigabit Ethernet interface

2 802.11 Radios

Thanks,

Scott

Help out other by using the rating system and marking answered questions as "Answered"

-Scott
*** Please rate helpful posts ***

what does RMA means?

Here is a link regarding the Cisco limited lifetime warranty. You should be able to call Cisco and open a case to RMA the equipment.

Hope this help

http://www.cisco.com/en/US/docs/general/warranty/English/LH2DEN__.html

Sent from Cisco Technical Support iPhone App

-Scott
*** Please rate helpful posts ***
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