01-12-2015 05:25 AM - edited 07-05-2021 02:15 AM
Dears,
All our devices connecting to corporate SSID and Guest SSID
when connecting to Guest SSID all devices connect and been redirected to ISE Guert portal
BUT APPLE devices just stays on loading page to Ise server page for guest portal and nothing happens
i used
config network captive bypass command and reboot it doesnt help
05-29-2016 08:36 PM
Hi Swathy,
Thanks for your reply. We already have Cisco TAC for this case but still no update/resolution.
Regards,
Mady
06-18-2016 12:15 AM
Hi Mady,
This issue just got resolved. Now all the apple devices can auto prompt the captive portal. We just added two acls to deny access (outbound and inbound) to captive.apple.com and www.appleiphonecell.com. Below is the bug ID related to this issue.
P.S : All the Apple devices in our environment are running the latest version.
06-19-2016 07:21 PM
Hi Swathy,
Thank you for the information. We will try this recommendation.
Regards,
Mady
07-27-2016 03:15 AM
Hello everyone,
We got the same issue here.
Two WLCs one with version 8.2.110.0 the other with 8.0.133.0.
We tried to add the ACL, domain-name of domain.com, added the bypass, reloaded the WLC but still no luck, the Iphone devices doesn't do the redirect automatically.
The iOS version is 9.3.2
Any ideas how we can solve it?
Thanks!
08-03-2016 02:05 PM
Same here I am not getting an Auto redirect and even going to a browser on the phone and trying to browse to a site may take trying 5 different sites before finally getting the AUP redirect. I know that with appl phones it is possible that as soon as you connect to the WIFI Safari opens the broswer to the redirect page because I have experienced it myself at several locations.
01-13-2015 06:07 AM
Neno,
That is not correct. I have customers on older versions of AireOS code and with users on the latest iOS firmware with no issues.
-Scott
01-12-2015 10:59 PM
Is the apple user going to a HTTPS page when they are trying to access the CWA? If so try a non HTTPS page ..
Hard to follow what exactly is going on.
01-12-2015 11:46 PM
We cant use http, ise have option only for https
07-19-2017 03:55 AM
i'm using cisco ise and meraki AP . we are not getting an auto redirect on macbooks, we must manually open browser and try to type different sites after several retries guest portal comes
DO YOU HAVE ANY SOLUTIONS ?
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