wlc 5502 version is 22.214.171.124
i have a ssid use by macos device,and disable loadbalance and 802.11r
the ssid use 802.1x authentication with windows 2012r2 nps service(radius)
but apple device untimely disconnect,windows device is no problem
i open a ssid use by password to test that is ok(macos)
i need help.thanks
Sounds like an issue with the Mac device. I run the same code/scenario and do not have any issues with Macs that I am aware of.
Apple devices used to be notorious for having issues on cisco wireless and roaming. I wouldn’t disable 802.11r as Apple devices support it and rely on it for better roaming.
have the user upgrade to a newer version of macOS.