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willwillwang
Beginner

apple macos device disconnect wifi with 802.1x

wlc 5502 version is 8.5.161.6

i have a ssid use by macos device,and disable loadbalance and 802.11r

the ssid use 802.1x authentication with windows 2012r2 nps service(radius)

but apple device untimely disconnect,windows device is no problem

i open a ssid use by password to test that is ok(macos)

 

i need help.thanks 

 

8 REPLIES 8
MHM Cisco World
Rising star

Is it use 802.1x MAB ?

use username,password

patoberli
VIP Advisor

Please post a 'debug client macaddressofclient' output from the WLC when you test with an affected client. 

the time is freedom i have a try

can you give more details about this disconnection ? is it after a time or in the moment when the client is autheticated ?

 

 

freedom time

AdamF1
Beginner

Sounds like an issue with the Mac device. I run the same code/scenario and do not have any issues with Macs that I am aware of. 
Apple devices used to be notorious for having issues on cisco wireless and roaming. I wouldn’t disable 802.11r as Apple devices support it and rely on it for better roaming. 

have the user upgrade to a newer version of macOS.

you use 802.1x authentication with nps?    

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