05-05-2016 10:59 AM - edited 07-05-2021 05:00 AM
Where can I find the latest firmware upgrades available for a Sierra Wireless MC5728 3G EVDO modem for a C819HP-V-K9 Integrated Services Router I own. It is still on the Rev 1.0 version it came with and I know Sierra Wireless has released 1.56, but I am unable to find it anywhere on Cisco Support site.
05-05-2016 07:14 PM
Feature |
Description |
Cisco IOS Software requirement |
Cisco IOS Software Release 15.2(4)M1 or later for 819H, 819HW and 819HGW SKUs. Cisco IOS Software Release 15.1(4)M1 or later for 819(H)G SKUs |
http://www.cisco.com/web/software/284285628/101593/Cisco_LTE_Firmware_Upgrade_MC7750_071813.pdf
05-09-2016 05:59 AM
I should have added additional details. My current IOS is 15.3(3)M5 and this is a C819HG-V-K9 which means it is a 3G broadband modem based router, not an 4G LTE based one. I have several of both models, but cannot find the 3G modem firmware upgrades for this model. It is still on Rev. 1.0 of firmware. Recently, I have been having modem connection issues which Verizon claims could be caused by the older firmware as they upgrade and perform maintenance on LTE service. The MC5728v Sierra Wireless oem chipset does have newer firmware Rev 1.56 available from Sierra Wireless, but I have not been able to find the firmware package through Cisco support.
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