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428
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10
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3
Replies
Skybgp
Beginner

Cannot see 2.4G ssid signal

Hi we have AP3702 and vWLC ver 8.10. We only can see 5G signal, but cannot see 2.4G. The Radio policy is set as ALL

I notice at the AP, operation status is DOWN. please see the below picture. Why it is DOWN?  Thanks

 

2.PNG

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Arshadsaf
Rising star

Did you check the AP group assigned to this AP as to what radio policy it is using?
it may be possible that the 2.4 radio was shut down by an admin, did u try to manually no shut the radio interface?

View solution in original post

3 REPLIES 3
Arshadsaf
Rising star

Did you check the AP group assigned to this AP as to what radio policy it is using?
it may be possible that the 2.4 radio was shut down by an admin, did u try to manually no shut the radio interface?

View solution in original post

Leo Laohoo
VIP Community Legend

Check Regulatory Domain of the AP and compare with the WLC.

Thank you all for your suggestions. It started to work after re-enabling 

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