Re: CAPWAP-IDB Error logs on catalyst 9800

tom.barat@dimensiondata.com · ‎02-23-2021

Hello,

I have a catalyst 9800 WLC showing repeated CAPWAP-IDB Error lines in "show logging" output (pasted a sample below).

Any chance someone knows what this is about ? I tried googling the full error text (without timestamps) as well as different parts of the line separately but i could not find any result. Even searching for "CAPWAP-IDB Error" gives 0 results.

Thanks,

Have a nice day.

Sample error lines :

Feb 23 2021 11:31:35.520 UTC: CAPWAP-IDB Error : A0000082 - GET SWIDB : Search failed for iifid[Count : 145]
Feb 23 2021 11:31:35.520 UTC: CAPWAP-IDB Error : A0000082 - GET SWIDB : Search failed for iifid[Count : 145]
Feb 23 2021 11:31:35.718 UTC: CAPWAP-IDB Error : A0000082 - GET SWIDB : Search failed for iifid[Count : 145]
Feb 23 2021 11:31:35.718 UTC: CAPWAP-IDB Error : A0000082 - GET SWIDB : Search failed for iifid[Count : 145]
Feb 23 2021 11:31:36.106 UTC: CAPWAP-IDB Error : A0000082 - GET SWIDB : Search failed for iifid[Count : 145]
Feb 23 2021 11:31:36.406 UTC: CAPWAP-IDB Error : A0000082 - GET SWIDB : Search failed for iifid[Count : 145]
Feb 23 2021 11:31:36.724 UTC: CAPWAP-IDB Error : A0000082 - GET SWIDB : Search failed for iifid[Count : 145]
Feb 23 2021 11:31:36.724 UTC: CAPWAP-IDB Error : A0000082 - GET SWIDB : Search failed for iifid[Count : 145]
Feb 23 2021 11:31:36.724 UTC: CAPWAP-IDB Error : A0000082 - GET SWIDB : Search failed for iifid[Count : 145]
Feb 23 2021 11:31:37.210 UTC: CAPWAP-IDB Error : A0000082 - GET SWIDB : Search failed for iifid[Count : 145]
Feb 23 2021 11:31:37.314 UTC: CAPWAP-IDB Error : A0000082 - GET SWIDB : Search failed for iifid[Count : 145]
Feb 23 2021 11:31:37.314 UTC: CAPWAP-IDB Error : A0000082 - GET SWIDB : Search failed for iifid[Count : 145]
Feb 23 2021 11:31:37.538 UTC: CAPWAP-IDB Error : A0000082 - GET SWIDB : Search failed for iifid[Count : 145]

marce1000 · ‎02-23-2021

- Which software version ? Check if a more recent advisory release is available then currently installed, if so it is advised to upgrade.

M.

-- ' 'Good body every evening' ' this sentence was once spotted on a logo at the entrance of a Weight Watchers Club !

Rich R · ‎02-24-2021

Hi Tom. Like @marce1000 says always specify what software version you're using.

The only related bug I see is https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvt58409 but that doesn't look exactly like your problem. So update to the latest version of code to see whether it resolves the problem and/or open a case with Cisco TAC.

------------------------------
Please click Helpful if this post helped you and Select as Solution (drop down menu at top right of this reply) if this answered your query.
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TAC recommended codes for AireOS WLC's and TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's, Best Practices for 9800 WLC's and Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.190.0, latest 9800 releases, 8.5.182.11 (8.5 mainline) and 8.5.182.108 (8.5 IRCM)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs

tom.barat@dimensiondata.com · ‎03-12-2021

Hello,

Yes, i forgot to specifiy that we were using 17.1.1s, which is a deferred version. Updating to 17.3.1 seems to have fixed the issue, and also improved the 5GHz stability.