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CCKM Dissassociation message

NAVIN PARWAL
Level 2
Level 2

Folks,

            I have 2 access points which are far apart from each other. I have 802.1x+cckm enabled for my cisco Wireless ip phone. When I move from one AP closer to the other. The phone call disconnects. I was running a debug on the controller while roaming and this is the error message I saw:

%APF-3-CREATE_CCKM_REASS_RESPONSE_IE_FAILED: Could not build the CCKM

Reassociation response IE.[chars]. Mobile: [hex]:[hex]:[hex]:[hex]:[hex]:[hex]

Any way I can fix this problem.

Thanks,

Parwal

2 Replies 2

Keyur Desai
Cisco Employee
Cisco Employee

What's the controller code.

What's does the show msglog look like. You might be sending a cckm reassociation request that is invalid.

Finally there should be sufficient coverage to enable seamless roaming

...

Run

Debug cckm detailed enable along with

Debug client Mac addr of client

Sent from Cisco Technical Support iPad App

tsutton31
Level 1
Level 1

Navin, did you get a fix for this issue? Please post the fix if you did.

Regards,

Tracy

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