Cisco 7920 constantly rebooting

bridges26 · ‎12-07-2004

I have a Cisco 7920 IP Phone that is using LEAP. It Authenicates fine to the AP, but the weird thing is that it says it's configuring the IP network (it grabs a IP address), then it downloads the config, and then updates the firmware, and reboots. It has been doing this for the last 3 hours, it's a constant loop. I check CCM and it's like it's not registering the phone, but I see clearly that the CCM and the phone look like it's having some type of communication because the phone thinks it's downloading the config. Any Suggestions?

michaelgillespie · ‎12-07-2004

What image is loaded on the 7920 currently?

What is the name set for the default 7920 image?

Is the 7920 configured as a 7920 or 7960?

What's the CallManager revision?

After it reboots, check the firmware rev then as well.

Could possibly be using the os7920.txt file as well in tftp path. Ensure the contents of this file match what is listed as the 7920 device default image.