Cisco AIR-SAP2602I-E-K9 Installed but Users don't get IPs

[Mohammed Yaseen Ansari]

Hi,

I have Cisco AIR-SAP2602I-E-K9 Implemented and connected to PoE Switch but the users trying to conenct this AP don't get IP Address.

Dot11Radio0 is up and Dot11Radio1 is down. SSID are created fine.

Subinterfaces for Agilec0nnect and Agilec0nnect1 is also there on Radio0 and are up.3

There is no output for 'sh dot11 association'

Attached Network Diagnostic Dialogbox output for reference.

Please help me out...

Thanks,

Yaseen

[marstoyanoff]

Hi Yaseen,

The first thing I would check is your configuration. How did you find that the users are not obtaining IP address if you didn't get any output when executed 'sh dot11 assoc' ?

Respectfully,

Marty

[Leo Laohoo]

There is no output for 'sh dot11 association'

This means users are not able to associate to the SSID.  Create an OPEN SSID and see.

If an OPEN SSID works, then crank up the security and encryption gradually until you break it.