Cisco Aironet 1815I-A-K9 stuck in a loop when booting

ChuckGingras · ‎10-30-2018

I am having issues with this access point, it seems to be stuck in some sort of loop. Could it be a firmware problem?

Leo Laohoo · ‎10-30-2018

Look at the time and date of the logs. It's out of sync.
Is the controller configured with NTP or not?

ChuckGingras · ‎10-31-2018

The AP was fresh out of the box and I couldn't even check the configurations. I never got to the command prompt.

We bought dozens of these AP's and it's the first time we actually have any trouble with 'em.

superego · ‎11-01-2018

What WLC version do you have?

We have the same issue with 1815, it was a firmware problem. Was able to make it work on

8.5.131.0

If still not working, contact TAC and ask for RMA.

ChuckGingras · ‎11-01-2018

WLC is running on version 8.5.135.0

superego · ‎11-01-2018

From what I see is that you have the right country code, time, ap talking to wlc. And your WLC code should fix whatever 1815i issue had before.
You might need to have your AP RMA'd, please contact TAC.

https://community.cisco.com/t5/wireless-and-mobility/1852-ap-unable-to-join-controller/td-p/2992940

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