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Cisco AP POE shut down

alalem2010
Level 1
Level 1

hello guys

i have faced a worrying problem , i have connect a new "AIR-AP3802P-E-K9" to controller , i have saw the state of AP in controller "downloading"  after that there is no response , then i unplugged  the Ethernet cable  (POE) , suddenly there is no more POE work , the switch is OK but the problem in AP, is it hardware  or SW problem ??.  

7 Replies 7

Leo Laohoo
Hall of Fame
Hall of Fame