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Cisco Catalyst 9800-L IOS XE and End of Life

jtrombley
Beginner
Beginner

Hello,

I am considering a Cisco Catalyst 9800-L controller to replace our WLC 2504.  My question is regarding the End of Life.  I can only find information on the End of Life for the IOS XE versions, but not for the controller itself.  It is expensive and I want to make sure it will last long enough for the investment.  Does anyone know the EoL for the 9800-L?  Assuming the IOS XE is the software that runs on the 9800, why would that have an EoL?  Could I just upgrade to the latest if I have support?

Thanks for any help!

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Scott Fella
Hall of Fame Guru Hall of Fame Guru
Hall of Fame Guru

It will be a long time before the 9800 reaches end of life.  It's the new controller model that is replacing AireOS, so as of right now, its the only option since the AireOS will be end of life soon.

-Scott
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8 Replies 8

Scott Fella
Hall of Fame Guru Hall of Fame Guru
Hall of Fame Guru

It will be a long time before the 9800 reaches end of life.  It's the new controller model that is replacing AireOS, so as of right now, its the only option since the AireOS will be end of life soon.

-Scott
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Scott Fella
Hall of Fame Guru Hall of Fame Guru
Hall of Fame Guru

Here are some guidelines for end of life and how long it will be supported after the announcement.  Most everyone will move to the 9800's once support for AireOS ends, so your fine with your investment on the 9800's.

https://www.cisco.com/c/en_ca/products/eos-eol-policy.html

-Scott
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jtrombley
Beginner
Beginner

Wow, thanks Scott!  If you know, is the IOS XE the OS that runs on the 9800?  If that needs to be upgraded, that can be done with a support contract right?  I guess I am just confused on why the IOS XE would have an End of Life / End of Sale...

Yes... get a support contract so you can always download firmware and open TAC cases.  This also helps if you ever need to RMA a device.  Hardware as like code, will have an end of life, because... why support something that is very old, just makes it difficult to ensure compatibility in the future along with security fixes.  

If you look at code versions, most all code will be end of life at one point.  Also some code will get deferred earlier than end of life.  Don't worry about this as it will never be an issue as long as you have support and can download newer code versions.  This is also a great link to keep handy.

9800 tac recommended code version 

-Scott
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Scott Fella
Hall of Fame Guru Hall of Fame Guru
Hall of Fame Guru

Also keep in mind that a new train, 17.5.x to 17.6.x as an example will being new features vs 17.5.1 to 17.5.2.  Here is a guide to understanding the naming convention.

https://community.cisco.com/t5/networking-knowledge-base/cisco-ios-and-ios-xe-naming-convention-for-routing-platforms/ta-p/4520161

-Scott
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jtrombley
Beginner
Beginner

This is all great information.  Thanks for all the help and the links - very much appreciated!

No problem.  Please rate the thread that helped so others can quickly find the appropriate solution when searching.

-Scott
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Rich R
VIP Advisor VIP Advisor
VIP Advisor

Just to add to all that - every third major release is an extended support release so 17.3, 17.6 & 17.9 are extended support releases and 17.12 will be soon.  They get multiple maintenance updates with bug fixes and security fixes more or less every 3 months.  The releases in between (17.4, 17.5, 17.7, 17.8, 17.10) have only a single release with new features - no maintenance releases.  Any fixes go into later release trains only.  So generally aim to stay on the latest extended support release - currently 17.9 (most recently 17.9.3).

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