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Beginner

Cisco-MSE

Hi,

Cisco MSE suddenly become unreachable from prime2.1

we tried rebooting the service , but all ended up in vain...

Kindly help us to bring up the MSE services up...

24 REPLIES 24
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I would suggest to go to 8.0 code. I did this recently on my 3355 & below was the image I used

CISCO-MSE-L-K9-8-0-100-0-64bit.bin.tar.gz

Given post in a previous response, listed steps I followed.

 

HTH

Rasika

*** Pls rate all useful responses ****

 

 

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Hi Rasakia,

 

We tried uploading MSE with 8.0 image using winscp-SFTP(ftp is not working)  server and exactly at 11MB it stops and showing error. No clue what is happening. 

[MSE]:more message

MSE-SFTP: Write-Process- Write failed

Attached is the error screenshot.

 

 

 

 

 

 

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I think reach TAC is the best advise I could give. Do you have TAC support on this product ?

 

Rasika

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This could be due to disk size constraint. Just check df -h and if directory is full, try to check what consume more space. Try to free it up if possible

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Hi.. Here is the output.

root@ MSE:~[root@EC-BLR-MSE ~]# df -h

Filesystem            Size  Used Avail Use% Mounted on

/dev/mapper/VolGroup00-LogVol00

                      523G  523G     0 100% /

/dev/sda1              99M   13M   82M  14% /boot

tmpfs                 7.9G  1.1G  6.9G  13% /dev/shm

 

I get into that directory 522 GB has been consumed by cd /opt/mse/logs/hourly/ logs. Should I delete this..? Then will i be able to copy my file..?

 

Moreover how to stop it from further growing in size. As per my knowledge I never scheduled hourly logs. Any help plz.

 

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You are falling under this bug.

https://tools.cisco.com/quickview/bug/CSCuq20610

Just follow the steps given in the link and then it will stop logging forever.

Then try to copy and check.

 

View solution in original post

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Removing and re-adding worked a couple of times for me in the past i would also suggest to try this

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I tried Marc but no luck ..

How did you do that ?

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Cisco Employee

Hi,

 

O/p of "service msed status"and "getserverinfo" to check the health of the MSE and other information.

If everything is ok , next question is , Are you running both Wips and CAS on the same server.

Regards

Dhiresh

**Please rate helpful posts**

 

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Cisco Employee

MSE Unreachable: PI alarm shows MSE as Location Server in alarm message
CSCun80442

$$PREFCS

Symptom:
When MSE made unreachable and generating alaram

Conditions:
PI alarm shows MSE as Location Server in alarm message

Workaround:
NA

Known Affected Releases:
(1)
2.1(0.0.71)
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