Cisco prime either the server is down or a critical resource is not available.

[AndrewHow]

I have encounter issues with prime and is slow and will logout. Sometimes it took 30 minute to login to the prime GUI. When I check the ade# on cisco prime there are still leave 77GB of space for a total of 117GB which is understandable still have resource to run and open the GUI. Please help and suggest any step should take. Thanks

[Scott Fella]

Hate to say it, but did you try to restart PI?

[AndrewHow]

Hi Scott,

not done the reboot yet.

[Scott Fella]

The only time I get that error is when I’m logged into PI and I don’t logout when I leave work and then my laptop goes to sleep. So when I open my laptop and now I’m on VPN, I get that error. Never when I just log in from a new browser. 

If you have a VM, check any issues with that also. 

[Ziyang Wang]

How about the memory or cpu resources ?

[jegan_rajappa]

I am seeing same problem after upgrading prime to 3.7..

[Scott Fella]

You re seeing exactly what? Add more details as to what were you doing when the error appears and how are you getting it to work again. That is a very broad question, because anyone would ask if you rebooted and or if this happened prior to an upgrade. Have you also opened up a TAC case?

[jegan_rajappa]

I started seeing exactly the same error message shown in this post after upgrading from prime from 3.4 to 3.6 and 3.6 to 3.7, error just shows up while I am navigating in GUI and logs me out automatically.. 

Clearing browsing data in advanced mode in chrome browser seems solving the problem, so i think this is the solution for this problem !

Note: Just clearing in basic mode seems never worked for me, however clearing in advanced mode works !