Currently I am using WLC 2504 with Software version 126.96.36.199. I am having some issues with Windows 8 clients they can't connect and I read on couple of review that wlc needs upgrade software.
I checked and latest versin is 7.4 could you please confirm if I can go to this version directly or I have to jump step by step.
Also does any one have a easier way of upgrading the software.
Thanks for your help.
When upgrading, always look at the release notes as it will tell you what is required. You can directly upgrade but you also have to upgrade the FUS image.
Windows 8 reference
There is only one way to upgrade.
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For this, I recommed you to open a TAC case. If the serial number of your device is covered for TAC support, we can provide you with the version that you need.