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Helpful
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Replies

Cisco WLC and whatsapp delay message

Augustgood
Beginner
Beginner

Hi all,

this is my environment, one vWLC (rele 8.1) and many 2700 ap connected in flexconnected, one ssid with web auth with customized (internal to wlc) captive portal.

This is my issue checked: when we put the mobile phone samsung in sleep, after 15 - 25 minute the message from whatsapp are delayed (send and received).

i try to change the session timeout, idle timeout (global and on wlan) but i can't find solution on this problem.

Now i will try to sniff the traffic from the client.

Someone solve this issue..??

17 Replies 17

Lhausklsg
Beginner
Beginner

Sound more like a client issue.

Did you try an iPhone as well? Did you run a debug client already?

i solve the problem...

Hi Nicole,

How did you solve it?

Check the firewall port and destination ip connectivity to whatsapp cidr.

after this the problem disappear...

destination port to open:

TCP: 4244,5222,5223,5228,5242
TCP/UDP: 59234, 50318
UDP: 3478,45395

destination ip to check

31.13.64.51/32 31.13.65.49/32 31.13.66.49/32 31.13.67.51/32 31.13.68.52/32 31.13.69.240/32 31.13.70.49/32 31.13.71.49/32 31.13.72.52/32 31.13.73.49/32 31.13.74.49/32 31.13.75.52/32 31.13.76.81/32 31.13.77.49/32 31.13.78.53/32 31.13.80.53/32 31.13.81.53/32 31.13.82.51/32 31.13.83.51/32 31.13.84.51/32 31.13.85.51/32 31.13.86.51/32 31.13.87.51/32 31.13.88.49/32 31.13.90.51/32 31.13.91.51/32 31.13.92.52/32 31.13.93.51/32 31.13.94.52/32 31.13.95.63/32 50.22.198.204/30 50.22.210.32/30 50.22.210.128/27 50.22.225.64/27 50.22.235.248/30 50.22.240.160/27 50.23.90.128/27 50.97.57.128/27 75.126.39.32/27 108.168.171.224/27 108.168.174.0/27 108.168.176.192/26 108.168.177.0/27 108.168.180.96/27 108.168.254.65/32 108.168.255.224/32 108.168.255.227/32 157.240.0.53/32 157.240.2.53/32 157.240.3.53/32 157.240.7.54/32 158.85.0.96/27 158.85.5.192/27 158.85.46.128/27 158.85.48.224/27 158.85.58.0/25 158.85.61.192/27 158.85.224.160/27 158.85.233.32/27 158.85.249.128/27 158.85.254.64/27 169.44.36.0/25 169.44.57.64/27 169.44.58.64/27 169.44.80.0/26 169.44.82.96/27 169.44.82.128/27 169.44.82.192/26 169.44.83.0/26 169.44.83.96/27 169.44.83.128/27 169.44.83.192/26 169.44.84.0/24 169.44.85.64/27 169.45.71.32/27 169.45.71.96/27 169.45.87.128/26 169.45.169.192/27 169.45.182.96/27 169.45.210.64/27 169.45.214.224/27 169.45.219.224/27 169.45.237.192/27 169.45.238.32/27 169.45.248.96/27 169.45.248.160/27 169.46.52.224/27 169.47.5.192/26 169.53.29.128/27 169.53.48.32/27 169.53.71.224/27 169.53.250.128/26 169.53.252.64/27 169.53.255.64/27 169.54.2.160/27 169.54.44.224/27 169.54.51.32/27 169.54.55.192/27 169.54.193.160/27 169.54.210.0/27 169.54.222.128/27 169.55.67.224/27 169.55.69.128/26 169.55.74.32/27 169.55.75.96/27