ciscobusiness.cisco not working when trying to connect to 240AC AP

[mbrown412]

I can't seem to find much documentation on the Cisco APs as far as kb goes. I have my 240AC AP connected via POE. I am able to connect to the AP using the default credentials. Once I am connected I launch my web browser but I am not able to reach ciscobusiness.cisco. Has anyone had this issue?

Thanks,

Mike

[pieterh]

>>> Once I am connected I launch my web browser but I am not able to reach ciscobusiness.cisco  <<<

I see several possiblilities to go wrong

-  the AP does not have it's default configuration

- Only one client can be connected to the CiscoBusiness-Setup SSID at a time.-> another client is already connected

- there are other similar AP's in your network and the current AP is not the Primary AP

- the security settings of your browser does not accept the self-signed certificate of the access point
   -> try another browser

you can check if the Cisco Business Mobile App gives a more clear report of the error?