Hi there,
we have a random problem with a customer, connecting to an AP. I'll explain further.
This customer has 5 5508 WLC controllers, version 7.0.230.0 with several cisco 1142 and 3502e AP's. All in one mobility domain.
Randomly some AP's don't accept clients to connect. Requesting for an IP-address by DHCP on the client (XP).
I just made ssh connection to the AP's, did some debugging. No information. Checked the logging, nothing I wanted to see.
Even debug ip packet, give me the insufficient information I want to have.
When we reboot the AP, everything will work fine, but some several weeks later, this AP will have the same problem again.
The capwap tunnel still exists, I could ping, telnet/ssh the AP.
Even when a user tries to connect, I don't see any authentication debug messages.
This AP exists in a clean room environment, but is sometimes happens with an AP in a open office space.
Logging a tac case is not an option, due to the lack of debug output I receive.
Does someone have any experience with it or some options to debug it in detail?
I think the AP hardware has a failure, but I want to know it for sure.
Best regards,
Erik
