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CMX - cmxadmin password recovery 11.0

stephendrkw
Level 3
Level 3

I am following this document to recover and reset the password for "cmxadmin" 

https://www.cisco.com/c/en/us/td/docs/wireless/mse/11-0-1/cmx-config/b_cg_cmx1101/performing_administrative_tasks.html#id_131101 

When I reset my VM Server and edit ("e") into the rescue image "linux16" is no longer visible. On previous version 10.6.x there was linux16 and I was able to follow these instructions and reset the password successfully. I have even tried on the bootup Image rather than rescue, same result.

Have Cisco updated their doc for cmxadmin password recovery? Anyway else know what has happened here!

cmx recovery image.PNG

cmx password recovery instructions for CMX 11x.PNG

5 Replies 5

Rich R
VIP
VIP

Have you checked https://www.cisco.com/c/en/us/support/docs/wireless/connected-mobile-experiences/214403-cmx-10-5-above-cli-password-recovery.html ?