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CMX RFID TAG history playback

Hello All,

I use CMX 10.5 , Prime infrastructure 3.4 , WLC 8.2.141 , and APs 2702I.

I can locate where the tags are on the map, but when I try to get the history of movment, I got this message :

"NO data for client <MAC address> at <Date>, please make sure you are searching for client mac address"

can any one help

thanks

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