Error APF_HA-3-SYNC_RETRANSMIT_FAIL - Controller Cisco WLC 5508

[valerioaguirre]

hello,

I have two controllers on Cisco WLC 5508 HA version 7.5.

I'm having several sync error logs:

*haSSOServiceTask3: Jan 22 09:22:51.637: #APF_HA-3-SYNC_RETRANSMIT_FAIL: apf_ha.c:2939 Maximum retransmission exceeded for client (00:0b:6b:b3:d4:6b )data sync. Retry after 300 secs.

*haSSOServiceTask4: Jan 22 09:22:51.037: #APF_HA-3-SYNC_RETRANSMIT_FAIL: apf_ha.c:2939 Maximum retransmission exceeded for client (60:67:20:fa:19:04 )data sync. Retry after 300 secs.

*haSSOServiceTask2: Jan 22 09:22:50.838: #APF_HA-3-SYNC_RETRANSMIT_FAIL: apf_ha.c:2939 Maximum retransmission exceeded for client (04:fe:31:3b:7d:ca )data sync. Retry after 300 secs.

*haSSOServiceTask2: Jan 22 09:22:50.838: #APF_HA-3-SYNC_RETRANSMIT_FAIL: apf_ha.c:2939 Maximum retransmission exceeded for client (88:9b:39:c3:cf:42 )data sync. Retry after 270 secs.

*haSSOServiceTask3: Jan 22 09:22:50.838: #APF_HA-3-SYNC_RETRANSMIT_FAIL: apf_ha.c:2939 Maximum retransmission exceeded for client (18:e2:c2:c0:9b:5b )data sync. Retry after 300 secs.

*haSSOServiceTask0: Jan 22 09:22:50.837: #APF_HA-3-SYNC_RETRANSMIT_FAIL: apf_ha.c:2939 Maximum retransmission exceeded for client (08:70:45:77:36:60 )data sync. Retry after 240 secs.

*haSSOServiceTask0: Jan 22 09:22:50.837: #APF_HA-3-SYNC_RETRANSMIT_FAIL: apf_ha.c:2939 Maximum retransmission exceeded for client (20:64:32:cb:13:a8 )data sync. Retry after 180 secs.

*haSSOServiceTask0: Jan 22 09:22:50.837: #APF_HA-3-SYNC_RETRANSMIT_FAIL: apf_ha.c:2939 Maximum retransmission exceeded for client (8c:70:5a:2e:36:e0 )data sync. Retry after 300 secs.

*haSSOServiceTask4: Jan 22 09:22:50.837: #APF_HA-3-SYNC_RETRANSMIT_FAIL: apf_ha.c:2939 Maximum retransmission exceeded for client (58:94:6b:65:ad:0c )data sync. Retry after 300 secs.

*haSSOServiceTask1: Jan 22 09:22:50.836: #APF_HA-3-SYNC_RETRANSMIT_FAIL: apf_ha.c:2939 Maximum retransmission exceeded for client (40:2b:a1:53:8d:a9 )data sync. Retry after 300 secs.

*haSSOServiceTask4: Jan 22 09:22:50.836: #APF_HA-3-SYNC_RETRANSMIT_FAIL: apf_ha.c:2939 Maximum retransmission exceeded for client (a4:17:31:16:19:2c )data sync. Retry after 300 secs.

*haSSOServiceTask1: Jan 22 09:22:50.836: #APF_HA-3-SYNC_RETRANSMIT_FAIL: apf_ha.c:2939 Maximum retransmission exceeded for client (04:1e:64:7e:19:31 )data sync. Retry after 300 secs.

*haSSOServiceTask4: Jan 22 09:22:50.639: #APF_HA-3-SYNC_RETRANSMIT_FAIL: apf_ha.c:2939 Maximum retransmission exceeded for client (60:67:20:33:7c:74 )data sync. Retry after 300 secs.

*haSSOServiceTask4: Jan 22 09:22:50.639: #APF_HA-3-SYNC_RETRANSMIT_FAIL: apf_ha.c:2939 Maximum retransmission exceeded for client (00:26:c6:57:61:34 )data sync. Retry after 300 secs.

Has anyone had something similar?

[strujillo]

Hi Valerio, did you ever find out what this error was. I am seeing the same  error but on 7.6

#APF_HA-3-SYNC_RETRANSMIT_FAIL: apf_ha.c:2966 Maximum retransmission exceeded for client (8c:00:6d:16:7b:3d )data sync

[valerioaguirre]

Hi,

Still do not know the cause of errors. I have an open TAC at Cisco, but I did not return.

[dmurech0488]

Did TAC come up with anything for this?

[panayiotiscy]

hello, any feedback?

thanks

[Hafed Ait Elhaj]

This looks like BUG ID: CSCup56497. You might be running a deferred code. The bug is fixed in 8.0.x release. For now TAC recommends 8.0.134